Rated Care Homes

Butterflies In Romsey

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 166 of 205

    rated home care services in Hampshire are rated Good, like this one.

Butterflies In Romsey: inspection record

Home care, Hampshire

Rated Good in November 2019, up from Requires improvement.

Butterflies In Romsey: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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See all home care services in Hampshire

See all home care services in Andover Down

About the service

From the Care Quality Commission's inspection report published 22 November 2019. Quoted under the Open Government Licence.

Butterflies of Hampshire is a domiciliary care agency. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene, medicines management and eating. Where they do we also consider any wider social care provided. At the time of our inspection, the service provided personal care and support to 48 people who lived in their own homes. The service operated two teams of staff, one staff team covered Romsey in Hampshire and the other staff team covered Weymouth and Portland.

What inspectors found

People were supported by staff who were exceptionally kind and caring. Feedback about the caring approach of staff was positive. People were treated with dignity and respect.

Read the rest of CQC's summary

People received person centred care from staff who developed positive, meaningful relationships with them. People told us staff communicated well with them and they felt at ease with them.

People and relatives said the service was safe. They were supported by staff with the skills and knowledge to meet their needs. Staff had regular training and felt confident in their role.

Risks to people's health and wellbeing were assessed and mitigated. Environmental risk assessments were also in place, which identified and reduced any environmental risks to people and staff.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were encouraged to raise any concerns they had or make suggestions to improve the service they received.

There were improvements in how well-led the service was. Additional senior staff had been appointed and new quality systems had been implemented to monitor and improve the service for people.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Lindsay Corkish
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

4 inspection reports, latest 22 November 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
07499668 (opens Companies House)

Getting help from Hampshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Butterflies In Romsey provide nursing care?
The Care Quality Commission's register does not list nursing care for Butterflies In Romsey.
When was Butterflies In Romsey last inspected?
The Care Quality Commission's latest rating for Butterflies In Romsey was published on 22 November 2019.
Who runs Butterflies In Romsey?
Butterflies In Romsey is run by Butterflies Home Care Ltd.
What is Butterflies In Romsey's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 22 November 2019.

Contact

Phone
07966 935945
Address
Unit 30, Walworth Enterprise Centre, Duke Close, Andover, SP10 5AP Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Virtuous Health Group Good, less than 0.1 miles away
  2. –
    YourCare Support Ltd Not yet rated, less than 0.1 miles away
  3. –
    With You Care Ltd Not yet rated, 0.3 miles away
  4. –
    Nurseplus UK - Andover No overall rating, 0.8 miles away
  5. G
    Healing Touch Care Limited Good, 0.8 miles away

See all home care services in Hampshire

See all home care services in Andover Down