Myable Care Limited
- Home care
- Dementia care
- Registered since 2024
- Kings Hill, Kent, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 months
since the latest rating was published.
83%
of rated home care services in Kent are Good or Outstanding (87% across the South East, 88% across England).
Myable Care Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Kent Enablement at Home (Good, less than 0.1 miles away) and Crossroads Care Kent (Good, 1.9 miles away).
Nearest home care services:
- – Complex Care – Choice Support Not yet rated, less than 0.1 miles away
- – Henderson Health Care Not yet rated, less than 0.1 miles away
- G Kent Enablement at Home Good, less than 0.1 miles away
- – S and N Care Ltd Not yet rated, less than 0.1 miles away
- – Tammy J Care Services Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 June 2026 (assessment visit 5 March 2026). Quoted under the Open Government Licence.
We completed an inspection between 31 March and 09 April 2026. Myable Care Limited is a domiciliary care service providing the regulated activity of personal care to people in their own homes. At the time of the inspection, Myable Care Limited was supporting 5 people with care in their own homes.
- Safe Inadequate
- Effective Inadequate
- Caring Inadequate
- Responsive Inadequate
- Well-led Inadequate
Read the rest of CQC's summary
We found 8 breaches of legal regulations in relation to dignity and respect, person centred care, consent, safe care and treatment, safeguarding, safe and effective staffing, fit and proper persons and good governance.
People’s complex health needs were not well managed, including risks associated with diabetes, epilepsy, catheter care, skin integrity and constipation. Guidance was not in place to inform staff how to support people safely with their health needs. People were not safeguarded from abuse. People were left for long periods of time without care and their personal care needs neglected. People were not supported by staff who were competent or trained.
People’s care was not person centred. Care plans were generic and did not detail people’s preferences and wishes. People’s needs were not effectively assessed prior to their care starting. People who had short packages of care with Myable Care Limited did not have care plans, guidance or risk assessments in place for staff to follow. Governance processes were not in place to identify the significant shortfalls we found during the inspection.
This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.
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Safe
Inadequate
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated Inadequate.
This meant people were not safe and were at risk of avoidable harm.
The service was in breach of legal regulation in relation to safe care and treatment, safeguarding and safe staffing.
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Effective
Inadequate
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Inadequate.
This meant there were widespread and significant shortfalls in people’s care, support and outcomes.
The service was in breach of legal regulation in relation to consent.
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Caring
Inadequate
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated inadequate. This meant people were not treated with compassion and there were breaches of dignity; staff caring attitudes had significant shortfalls.
The service was in breach of legal regulation in relation to dignity and respect.
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Responsive
Inadequate
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated inadequate. This meant services were not planned or delivered in ways that met people’s needs.
The service was in breach of legal regulation in relation to person centred care.
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Well-led
Inadequate
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Inadequate
This meant there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.
The service was in breach of legal regulation in relation to good governance and fit and proper persons.
Questions to ask the service
- Safe was rated Inadequate on 5 June 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Inadequate on 5 June 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Inadequate on 5 June 2026. Ask how staff protect dignity and how people are involved in decisions about their care.
- Responsive was rated Inadequate on 5 June 2026. Ask to see how care plans are kept up to date, how complaints are handled.
Registration details
- Registered manager
- Olamide Popoola
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Myable Care Limited
- Ownership type
- Organisation
- Companies House number
- 14710948 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Myable Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Myable Care Limited.
- When was Myable Care Limited last inspected?
- The Care Quality Commission's latest rating for Myable Care Limited was published on 5 June 2026.
- Who runs Myable Care Limited?
- Myable Care Limited is run by Myable Care Limited.
- What is Myable Care Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Address
- Regus 26, Kings Hill Avenue, Kings Hill, West Malling, ME19 4AE Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Kent Enablement at Home (Good, less than 0.1 miles away) and Crossroads Care Kent (Good, 1.9 miles away).
Nearest home care services:
- – Complex Care – Choice Support Not yet rated, less than 0.1 miles away
- – Henderson Health Care Not yet rated, less than 0.1 miles away
- G Kent Enablement at Home Good, less than 0.1 miles away
- – S and N Care Ltd Not yet rated, less than 0.1 miles away
- – Tammy J Care Services Not yet rated, less than 0.1 miles away