Rated Care Homes

Hopscotch Women’s Centre

Home care, Camden

G

Good

Rated on

Rating from the Care Quality Commission.

Hopscotch Women’s Centre: inspection record

Home care, Camden

Rated Good in June 2026, up from Requires improvement.

Hopscotch Women’s Centre: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 7 times since 2016. Rated Requires improvement in 2016, 2017 and 2018, then Inadequate in 2019, then Requires improvement in 2020 and 2022, then Good in June 2026.

Its last inspection improved it from Requires improvement to Good. The latest rating was published 4 months ago.

How it compares locally

  • One of 25 Good home care services in Camden, out of 31 with a rating.

What inspectors found

From the Care Quality Commission's assessment published 19 June 2026 (assessment visit 12 February 2026). Quoted under the Open Government Licence.

Hopscotch Women’s Centre (Hopscotch) is a domiciliary care agency providing care to people in their own homes in the local community. Care is provided to people of all ethnic backgrounds and genders.

This was a comprehensive assessment carried out due to the time since our last inspection. The assessment took place between 24 March 2026 and 8 May 2026. The assessment included a 1 day on site visit and remote evidence gathering.

Read the full summary

During our assessment we saw evidence of person-centred care. The service took a strength-based approach to care. This is care planning with a focus on supporting people to continue using their own strengths where able. This meant people were supported to maintain independence.

Improvements were needed to the staff rotas to create consistency for care staff and people using the service.

Staff received training and supervision to enable them to carry out their roles safely. The service actively engaged with additional training such as trauma informed practice. Such training would directly benefit people using the service through staff understanding of how this may impact care needs and preferences.

Partner agencies we spoke with such as healthcare providers, commissioners and others, told us Hopscotch engaged and communicated with them well. They expressed referrals were made in an appropriate and timely way. They told us advice was followed and monitored.

Leaders were active participants in local and pan London safeguarding boards. This meant they had a good understanding of themes and practices relating to safeguarding. We saw evidence that the service learnt from any incidents that occurred within the service as well as those which had taken place at other local services. Such learning was clearly reported and communicated with staff for both prevention and improvement purposes.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to Good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.

    This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Hopscotch Women’s Centre
Address44 Hampstead Road, London, NW1 2PY
NeighbourhoodCamden Town, Camden
Phone020 7380 1019
Websitewww.hopscotchawc.org.uk
Registered managerJulia Majka-Bessas
Registered with the CQC since
What it provides
  • Domiciliary care service
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Physical Disability
  • Sensory Impairment
Inspection reports 6 inspection reports, latest 9 March 2022 (opens the Care Quality Commission website) Latest assessment published 19 June 2026; CQC's newer assessments are published on its website rather than as reports.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Hopscotch Women’s Centre
ProviderHopscotch Women's Centre
Ownership typeOrganisation
Companies House number03512914 (opens Companies House)
Charity number1079574

Nearest alternatives

  1. –
    Makarios Healthcare Services Limited Home care, 0.3 miles away
    Not yet rated
  2. –
    Right At Home Central London Home care, 0.3 miles away
    Not yet rated
  3. –
    caresify UK Ltd Home care, 0.3 miles away
    Not yet rated
  4. –
    Comforting Care Solutions Limited Home care, 0.4 miles away
    Not yet rated
  5. G
    Camden Chinese Community Centre Home care, 0.5 miles away
    Good

See all home care in Camden

Getting help from London Borough of Camden

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Hopscotch Women’s Centre provide nursing care?
The Care Quality Commission's register does not list nursing care for Hopscotch Women’s Centre.
When was Hopscotch Women’s Centre last inspected?
The Care Quality Commission's latest rating for Hopscotch Women’s Centre was published on 19 June 2026.
Who runs Hopscotch Women’s Centre?
Hopscotch Women’s Centre is run by Hopscotch Women's Centre.
What is Hopscotch Women’s Centre's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 19 June 2026.