L & N Services Ltd t/a Bluebird Care (York)
- Home care
- Registered since 2015
- Clifton, York, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 30
rated home care services in York are rated Good, like this one.
L & N Services Ltd t/a Bluebird Care (York): inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Bluebird Care (York) Not yet rated, less than 0.1 miles away
- G SureCare York Good, less than 0.1 miles away
- – Divine Righteous Health Care Solutions Ltd Not yet rated, 0.3 miles away
- – EliteNurse Home Support Services Not yet rated, 0.3 miles away
- – St Anne's Community Services - York DCA No overall rating, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 19 November 2022. Quoted under the Open Government Licence.
L & N Services Ltd t/a Bluebird Care is a domiciliary care service registered to provide personal care to people who live in their own homes. At the time of our inspection, there were 54 people receiving personal care and support.
Read the rest of CQC's summary
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
This was a targeted inspection which considered safeguarding and staffing. Based on our inspection of safeguarding and staffing we found the service was using appropriate systems to ensure staffing levels were appropriate and people were safeguarded from abuse.
Read the rest of CQC's summary
People felt safe when receiving support from staff and staff were aware of how to safeguard people from abuse. The provider ensured health and social care professionals were engaged with the safeguarding of people from abuse.
People, relatives and staff were all positive about their experiences with the service. People told us they had reliable support that was centred on them and promoted their health and wellbeing.
There were appropriate numbers of staff to support people when required. Systems were in place to prevent and minimise the spread of infections when supporting people.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 19 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- L&N Services LimitedBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 07317918 (opens Companies House)
Getting help from City of York Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of York Council
- Ask for a care needs assessment
- Phone: 01904 555111, Monday to Friday, 8.30am to 5pm (not bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does L & N Services Ltd t/a Bluebird Care (York) provide nursing care?
- The Care Quality Commission's register does not list nursing care for L & N Services Ltd t/a Bluebird Care (York).
- When was L & N Services Ltd t/a Bluebird Care (York) last inspected?
- The Care Quality Commission's latest rating for L & N Services Ltd t/a Bluebird Care (York) was published on 24 September 2019.
- Who runs L & N Services Ltd t/a Bluebird Care (York)?
- L & N Services Ltd t/a Bluebird Care (York) is run by L&N Services Limited.
- What is L & N Services Ltd t/a Bluebird Care (York)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 September 2019.
Contact
- Phone
- 01904 691992
- Address
- 8 Devonshire Court, Green Lane Trading Estate, Clifton Moor, York, YO30 5PQ Map (opens Google Maps)
Compare nearby
- – Bluebird Care (York) Not yet rated, less than 0.1 miles away
- G SureCare York Good, less than 0.1 miles away
- – Divine Righteous Health Care Solutions Ltd Not yet rated, 0.3 miles away
- – EliteNurse Home Support Services Not yet rated, 0.3 miles away
- – St Anne's Community Services - York DCA No overall rating, 0.3 miles away