Caremark Thurrock
- Home care
- Registered since 2024
- Little Thurrock, Thurrock, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 months
since the latest rating was published.
36 of 40
rated home care services in Thurrock are rated Good, like this one.
Caremark Thurrock: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Take 4 Care Ltd Good, 0.1 miles away
- G Caring For Thurrock Good, 0.2 miles away
- G Divine Comfort Care Services Good, 0.4 miles away
- G Gims Care Solution Limited Good, 0.4 miles away
- – AMA Support Care Services Ltd Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 30 July 2026 (assessment visit 7 July 2026). Quoted under the Open Government Licence.
Date of assessment 10 July 2026 to 23 July 2026.
Caremark Thurrock is a domiciliary care agency providing personal care to adults living in their own homes. CQC only inspects services where people receive personal care, such as support with personal hygiene and eating. Where relevant, we also consider any wider social care provided. At the time of our assessment, 4 people were receiving support from the service. This was the service’s first inspection, and we carried out a comprehensive assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Safe recruitment processes were followed to help ensure staff were suitable to work with vulnerable people. There was a consistent staff team who had received the training, support and oversight needed to meet people’s care and support needs safely.
People received safe, person-centred care. Assessments were completed before care commenced and people and their relatives were involved in planning support. Staff demonstrated a good understanding of people’s individual needs, preferences and risks, enabling care to be tailored to each person.
People were supported to maintain their independence. Care records and feedback showed staff encouraged people to do as much as possible for themselves and adapted support in line with people’s abilities and wishes.
Leaders were visible and supportive and promoted a positive culture for staff. Staff wellbeing was valued and people were encouraged to provide feedback about their experiences.
The provider had identified areas where governance, documentation and quality assurance processes required strengthening and had implemented a structured improvement programme. We saw evidence of improved auditing arrangements, increased management oversight, enhanced care planning processes and more robust monitoring of staff practice. Audits identified areas for improvement and actions were implemented and reviewed to supportcontinuous improvement. Care records relating to future planning were less developed, although this reflected people’s decisions not to engage in discussions about their future wishes at the time of our assessment.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Janetta Wynn
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- JRT Group Solutions Limited
- Ownership type
- Organisation
- Companies House number
- 15048452 (opens Companies House)
Getting help from Thurrock Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Thurrock Council
- Ask for a care needs assessment
- Phone: 01375 511 000, Monday to Friday, 9am to 5pm (limited service 7am to 7pm, seven days a week)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Caremark Thurrock provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremark Thurrock.
- When was Caremark Thurrock last inspected?
- The Care Quality Commission's latest rating for Caremark Thurrock was published on 30 July 2026.
- Who runs Caremark Thurrock?
- Caremark Thurrock is run by JRT Group Solutions Limited.
- What is Caremark Thurrock's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 July 2026.
Contact
- Phone
- 01375 213255
- Address
- 27 The Parade, Lodge Lane, Grays, RM17 5RY Map (opens Google Maps)
Compare nearby
- G Take 4 Care Ltd Good, 0.1 miles away
- G Caring For Thurrock Good, 0.2 miles away
- G Divine Comfort Care Services Good, 0.4 miles away
- G Gims Care Solution Limited Good, 0.4 miles away
- – AMA Support Care Services Ltd Not yet rated, 0.5 miles away