Care Resource Bureau Ltd
- Home care
- Dementia care
- Registered since 2015
- Buckinghamshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
51 of 67
rated home care services in Buckinghamshire are rated Good, like this one.
Care Resource Bureau Ltd: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI St James Court Requires improvement, 1 mile away
- – Care at your Home Ltd Not yet rated, 1.6 miles away
- O Right at Home High Wycombe and District Outstanding, 1.7 miles away
- RI Pheonix Healthcare Requires improvement, 1.8 miles away
- G Appleby Care Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 14 December 2019. Quoted under the Open Government Licence.
Care Resource Bureau is registered to provide personal care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection the service supported 29 people across south Buckinghamshire.
What inspectors found
People told us they received positive outcomes from the support provided to them. People told us care workers were kind, compassionate and provided them with a personalised service. Comments from people and their relatives included "They were exemplary", "The carers from Care Resource Bureau have demonstrated professionalism, kindness and given top quality care while visiting my mother" and "They do a tremendous job and are always professional, caring and understanding."
Read the rest of CQC's summary
People were supported by enough staff. We have made a recommendation about recruitment record keeping. Staff told us they felt supported. However, we have made a recommendation about the provider following their own policy in regards to staff management and support.
People were supported with dignified end of life support. We received positive feedback about how people and their families had been supported. It was clear the registered manager and staff were committed to providing a high-quality service which was person centred. People were routinely treated with dignity and respect. People described care workers as "Respects my privacy" and "Discrete and professional."
People were supported to maintain their health. The service worked well with external healthcare professionals to ensure people's health needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us the service was well-led. There was an experienced registered manager in post. Comments about the service included "In the lottery that is choosing home care, I don't think we could have chosen better" and "I have no hesitation in recommending the services they provided."
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tricia Downes
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 14 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care Resource Bureau Ltd
- Ownership type
- Organisation
- Companies House number
- 09097701 (opens Companies House)
Getting help from Buckinghamshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Buckinghamshire Council
- Ask for a care needs assessment
- Phone: 01296 383 204
- Support for carers
- Paying for care: Buckinghamshire Council
Checked on the council's website, November 2026.
Common questions
- Does Care Resource Bureau Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Resource Bureau Ltd.
- When was Care Resource Bureau Ltd last inspected?
- The Care Quality Commission's latest rating for Care Resource Bureau Ltd was published on 14 December 2019.
- Who runs Care Resource Bureau Ltd?
- Care Resource Bureau Ltd is run by Care Resource Bureau Ltd.
- What is Care Resource Bureau Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 December 2019.
Contact
- Phone
- 01494 256150
- Address
- Whitestones, Manor Road, Penn, High Wycombe, HP10 8HY Map (opens Google Maps)
Compare nearby
- RI St James Court Requires improvement, 1 mile away
- – Care at your Home Ltd Not yet rated, 1.6 miles away
- O Right at Home High Wycombe and District Outstanding, 1.7 miles away
- RI Pheonix Healthcare Requires improvement, 1.8 miles away
- G Appleby Care Good, 1.8 miles away