First 2 Care Service Ltd
- Home care
- Dementia care
- Registered since 2015
- Central Bedford, Bedford, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published.
27 of 35
rated home care services in Bedford are rated Good, like this one.
First 2 Care Service Ltd: inspection record
Rated Good in April 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Brainiac Care and Support Not yet rated, 0.1 miles away
- – Desirol Limited Not yet rated, 0.1 miles away
- – Nurtured Prime Health Ltd Not yet rated, 0.1 miles away
- – Rehoboth Supported Services Ltd Not yet rated, 0.1 miles away
- I Aamevol Home Care Ltd Inadequate, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 April 2024 (assessment visit 5 January 2024). Quoted under the Open Government Licence.
First 2 Care Service Limited is a domiciliary care agency and provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 6 people were receiving support with personal care. We found that people were fully involved in the planning of their care, felt safe and protected from avoidable harm. We carried out our on-site assessment on 14 March 2024; off site assessment activity started on 11 March and ended on 19 March 2024.
- Safe Good
- Caring Good
- Responsive Good
Read the rest of CQC's summary
-
Safe
Good
As part of this assessment, we looked at 3 quality statements for the key question of safe. These were, safeguarding, involving people to manage risks and safe and effective staffing.
People told us they felt safe, and their care was delivered safely. People's risk of experiencing avoidable harm were reduced by the provider's risk assessments and risk management plans. There were enough skilled and competent staff to ensure they could safely support people staff were recruited safely.
-
Caring
Good
As part of this assessment, we looked at 1 quality statement for the key question of caring. This was, independence, choice, and control.
People received the support they required to maintain their independence with respect for their values, preferences, and choices.
-
Responsive
Good
As part of this assessment, we looked at 1 quality statement for the key question of responsive. This was equity in experiences and outcomes.
People and relatives received regular opportunities to share their experience of the service to improve care outcomes.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rekha Kara
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 November 2017. Latest assessment published 4 April 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- First 2 Care Service Ltd
- Ownership type
- Organisation
- Companies House number
- 09156692 (opens Companies House)
First 2 Care Service Ltd runs 2 services in England, 1 of them in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by First 2 Care Service Ltd
- – First 2 Care Service Ltd Not yet rated. Home care, Leicester, East Midlands
Getting help from Bedford Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bedford Borough Council
- Ask for a care needs assessment
- Phone: 01234 276168, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Bedford Borough Council
Checked on the council's website, November 2026.
Common questions
- Does First 2 Care Service Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for First 2 Care Service Ltd.
- When was First 2 Care Service Ltd last inspected?
- The Care Quality Commission's latest rating for First 2 Care Service Ltd was published on 4 April 2024.
- Who runs First 2 Care Service Ltd?
- First 2 Care Service Ltd is run by First 2 Care Service Ltd. It runs 2 services in England, 1 of them in the East of England.
- What is First 2 Care Service Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 April 2024.
Contact
- Phone
- 01234 930024
- Address
- 66-68 St Loyes Street, Bedford, MK40 1EZ Map (opens Google Maps)
Compare nearby
- – Brainiac Care and Support Not yet rated, 0.1 miles away
- – Desirol Limited Not yet rated, 0.1 miles away
- – Nurtured Prime Health Ltd Not yet rated, 0.1 miles away
- – Rehoboth Supported Services Ltd Not yet rated, 0.1 miles away
- I Aamevol Home Care Ltd Inadequate, 0.1 miles away