Access Your Care Limited
- Home care
- Dementia care
- Registered since 2015
- Hutton, North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
23 of 25
rated home care services in North Somerset are rated Good, like this one.
Access Your Care Limited: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Hive – Leonard Cheshire Not yet rated, less than 0.1 miles away
- – Bluebird Care North Somerset Not yet rated, 0.4 miles away
- G Elborough Care Services Good, 0.4 miles away
- – Surround Support Limited Not yet rated, 1.2 miles away
- – FreeToBe Support- North Somerset Supported Living Not yet rated, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 2 April 2020. Quoted under the Open Government Licence.
Access your care is a domiciliary care service, providing support to people in their own homes. At the time of the inspection 102 people were receiving support with personal care from the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating.
What inspectors found
People were support by staff who had a good knowledge of abuse and who to go to. Systems were in place to monitor any concerns. Staff received checks prior to working with vulnerable adults. Risk assessments identified risks and care plans contained guidelines for staff to follow. People received their medicines safely and when required. Records were current and up to date.
Read the rest of CQC's summary
Staff received supervision, training and an annual appraisal. People were supported as required with their nutrition and hydration. Care plans contained important information relating to people's likes and dislikes and their routines. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who were kind and caring and who were able to demonstrate positively how they gave choice and control to people. Staff had a good knowledge of equality and diversity. People's wishes were respected and care was provided in a dignified and respectful manner.
People's care plans were person centred and contained important information relating to their individual needs. People and their relatives felt about to make a complaint and all complaints were logged including actions taken. Staff received training in end of life and care plans explored people's wishes relating to future planning.
Staff felt supported and were recognised with their contribution and hard work within the service. The provider had systems in place that identified shortfalls and an action plan detailed areas for improvement. Staff and people were sent questionnaires so that feedback could be sought. The registered manager and provider understood the Duty of Candour and the service worked in partnership with stakeholders. There was a positive culture reflected throughout the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Carolyn Mills
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Access Your Care Limited
- Ownership type
- Organisation
- Companies House number
- 07597266 (opens Companies House)
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Access Your Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Access Your Care Limited.
- When was Access Your Care Limited last inspected?
- The Care Quality Commission's latest rating for Access Your Care Limited was published on 2 April 2020.
- Who runs Access Your Care Limited?
- Access Your Care Limited is run by Access Your Care Limited.
- What is Access Your Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2020.
Contact
- Phone
- 01275 874861
- Address
- Unit 6 Belvedere Court, 10 Beaufighter Road, Weston-super-mare, BS24 8EE Map (opens Google Maps)
Compare nearby
- – The Hive – Leonard Cheshire Not yet rated, less than 0.1 miles away
- – Bluebird Care North Somerset Not yet rated, 0.4 miles away
- G Elborough Care Services Good, 0.4 miles away
- – Surround Support Limited Not yet rated, 1.2 miles away
- – FreeToBe Support- North Somerset Supported Living Not yet rated, 1.2 miles away