Support at Home Ltd

We assessed 3 quality statements in the safe key question and found no areas of concern. The scores for these areas have been combined with scores based on the rating from the last inspection which was rated good. Our rating for the key question has not changed and remains good. The service was safe. People were supported with their medicines appropriately and staff had access to guidance and support in managing people’s medicines. The service had recently reviewed and further developed their procedures and processes which resulted in further assessments being in place relating to people’s needs around their medicines management. People received safe care and support and their care plans and risk assessments contained important information as to how individuals wished for their care to be delivered. Care plans and risk assessments were reviewed and updated on a regular basis. Staff received regular training and checks to provide safe effective support whilst delivering personal care and medicines to people.

We assessed one quality statement in the well-led key question and found no areas of concern. The scores for these areas have been combined with scores based on the rating from the last inspection which was rated good. Our rating for the key question has not changed and remains good. The service was safe. Systems were in place to review, monitor and develop the service.