BMM Care Ltd
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
BMM Care Ltd: inspection record
Rated Good in August 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Requires improvement in 2017 and 2018, then Good in August 2019.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 7 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 3 August 2019. Quoted under the Open Government Licence.
BMM Care Ltd is a domiciliary care agency providing the regulated activity of personal care to people living in their own home. At the time of the inspection there were 49 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives told us that they were mostly happy with the service that they received. However, we were told that timekeeping and attendance of regular care staff especially at the weekends could be further improved.
People and their relatives felt generally safe and re-assured with the support that they received from their allocated care staff. Staff knew how to recognise potential signs of abuse and explained the steps they would take to report their concerns.
Read the full summary
Risk assessments in place described risks associated with people's health and care needs, and gave clear directions to care staff on how to support people with those risks to keep them safe and free from harm.
Safe medicines management and administration processes in place ensured people received their medicines as prescribed and on time.
The service ensured only those staff assessed as safe to work with vulnerable adults were recruited.
Staff received regularly training and support to enable them to carry out their role effectively.
People were supported to eat and drink where this was an assessed need. People's individual needs and preferences around the support they required were clearly documented.
The service worked with other health care professionals, where required, to ensure people's health and medical needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us that they were treated with dignity and respect. People and their relatives knew who to speak if they had a complaint to raise.
We have made a recommendation in relation to planning for end of life care.
Management oversight systems in place assisted the registered manager in monitoring the service people received so that where issues were identified appropriate actions could be taken to improve people's experiences.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Offices 6 & 7 Apex House, Grand Arcade, London, N12 0EH |
|---|---|
| Neighbourhood | North Finchley, Barnet |
| Phone | 020 8446 4770 |
| Registered manager | Bridget Mills |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 3 August 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | BMM Care LtdBrand: Kare Plus |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08109553 (opens Companies House) |
Nearest alternatives
- – Northgate Homecare Ltd Home care, less than 0.1 miles awayNot yet rated
- G Optima Homecare Home care, less than 0.1 miles awayGood
- – Winside Care Home care, less than 0.1 miles awayNo overall rating
- G Comforts Independent Living Care Home care, less than 0.1 miles awayGood
- – Lifeserve Solutions Limited Home care, less than 0.1 miles awayNot yet rated
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does BMM Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for BMM Care Ltd.
- When was BMM Care Ltd last inspected?
- The Care Quality Commission's latest rating for BMM Care Ltd was published on 3 August 2019.
- Who runs BMM Care Ltd?
- BMM Care Ltd is run by BMM Care Ltd.
- What is BMM Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 August 2019.