A Class Care
- Home care
- Dementia care
- Registered since 2015
- Cambourne, Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
A Class Care: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Yolanda Company Ltd Not yet rated, 0.2 miles away
- G Trust Homecare Solution Limited Good, 0.7 miles away
- – Blue Lotus Healthcare Cambridge Not yet rated, 2.9 miles away
- – Cambridge Office Not yet rated, 2.9 miles away
- RI Careuk247 Home Care Cambridgeshire Requires improvement, 2.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 18 January 2020. Quoted under the Open Government Licence.
People and relatives praised the care and support provided. The management team had a clear vision of providing good care and support that enabled people to live and receive care in their own homes.
Read the rest of CQC's summary
People felt safe receiving the service. The provider had processes in place to minimise the risk of abuse and avoidable harm. Staff had received training and were confident to recognise and report any concerns. People received their medicines at the right times.
The provider continued to operate a robust recruitment process. Staff had the time to ensure they met people's needs safely, and in a way that suited them. People received care from staff who were trained and well supported. The service sought additional training and support from external care professionals when people had a specific health condition or care need. This ensured people received the care and support they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People were involved in making decisions about their care and support. Staff supported people to express their views and consulted them about all aspects of their care.
The registered manager and staff were caring and provided people's care in a person-centred way. Staff were kind, and treated people with dignity and respect.
People's care plans were personalised and provided staff with comprehensive guidance on how to meet people's needs. Staff reviewed people's needs regularly, involving relevant people.
Systems were in place to deal with any concerns or complaints. Senior staff thoroughly investigated any complaints, responded to the complainant and took action to reduce the risk of recurrence where appropriate.
The directors constantly reviewed the service provided. Information was gathered from a range of sources and reviewed to identify any trends and lessons learnt were cascaded to staff. They were forward thinking and looked for ways to improve the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 18 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- A Class Care Limited
- Ownership type
- Organisation
- Companies House number
- 08183079 (opens Companies House)
A Class Care Limited runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by A Class Care Limited
- G A Class Care Ipswich Good. Home care, Suffolk
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does A Class Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for A Class Care.
- When was A Class Care last inspected?
- The Care Quality Commission's latest rating for A Class Care was published on 18 January 2020.
- Who runs A Class Care?
- A Class Care is run by A Class Care Limited. It runs 2 services, all in the East of England.
- What is A Class Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 January 2020.
Contact
- Phone
- 01223 864066
- Address
- Upper Pendrill Court, Ermine Street North, Papworth Everard, Cambridge, CB23 3UY Map (opens Google Maps)
Compare nearby
- – Yolanda Company Ltd Not yet rated, 0.2 miles away
- G Trust Homecare Solution Limited Good, 0.7 miles away
- – Blue Lotus Healthcare Cambridge Not yet rated, 2.9 miles away
- – Cambridge Office Not yet rated, 2.9 miles away
- RI Careuk247 Home Care Cambridgeshire Requires improvement, 2.9 miles away