Margaret Court Limited
- Home care
- Registered since 2011
- Stratford-upon-Avon, Warwickshire, West Midlands
This service is registered but is not currently providing care.
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
Margaret Court Limited: inspection record
Rated Requires improvement in October 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Unique Senior Care - Warwickshire (Good, 1.2 miles away) and Barnfield HomeCare (Good, 1.7 miles away).
Nearest home care services:
- G Unique Senior Care - Warwickshire Good, 1.2 miles away
- RI SQ Carers Ltd Requires improvement, 1.6 miles away
- G Barnfield HomeCare Good, 1.7 miles away
- G Helping Hands Warwickshire Good, 1.8 miles away
- G Your Life (Stratford-upon-Avon) Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 16 October 2021. Quoted under the Open Government Licence.
Margaret Court is registered to provide personal care to older people. Care and support was provided to people at prearranged times in a specialist 'independent living' service. Margaret Court consists of 44 apartments and six bungalows. People living at Margaret Court own their own home and share on site communal facilities such as a passenger lift, lounges, dining room and the use of an onsite restaurant.
Read the rest of CQC's summary
This provider is based at Margaret Court and provides emergency support to everyone living there. Planned day to day personal care can be provided by staff based at this site or from other agencies who provide personal care and support packages. Not everyone living at Margaret Court receives regulated personal care. At the time of this inspection visit, Margaret Court staff supported four people, so we only looked at the care and support for those four people receiving personal care from this provider.
What inspectors found
Systems to learn lessons when things went wrong continued to need improvements. Audits or checks we would expect to be completed for this type of service, such as medicines, care call logs, daily record checks were not always completed or completed regularly. The systems were not effective and in addition, there was no oversight when checks were delegated to others. There was no evidence the provider undertook any quality assurance checks. The provider had not shared important learnt lessons from other inspections where shortfalls had been identified. At this inspection, similar issues around a lack of effective systems remained as found at the last two inspections.
Read the rest of CQC's summary
People's plans of care guided staff to provide safe care. Staff's knowledge of how to support people was consistent with what people told us. However, people's risk assessments required more information to help staff provide consistent support to manage those identified risks. The registered manager assured us this would be addressed. Conversations with staff showed they knew how to manage risk. In some examples, intervention by a GP or occupational therapist had been sought to help keep people safe.
People were complimentary about the service they received. Staff and the provider knew how to keep people safe and protected from abusive practice.
People said staff were kind, caring, gentle and in the majority of cases, always willing to do what was needed. People were cared for by staff who attended training relevant to their roles.
Staff followed infection control procedures in line with national guidance for reducing the spread of COVID- 19 when supporting people with personal care.
People were supported to have maximum choice and control of their lives and staff supported them in the
least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff training was completed and staff said the training they had, helped them to support people.
Registration details
- Registered manager
- Diana Benfield
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 16 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Margaret Court Limited
- Ownership type
- Organisation
- Companies House number
- 07023779 (opens Companies House)
Getting help from Warwickshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warwickshire County Council
- Ask for a care needs assessment
- Phone: 01926 359190, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Warwickshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Margaret Court Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Margaret Court Limited.
- When was Margaret Court Limited last inspected?
- The Care Quality Commission's latest rating for Margaret Court Limited was published on 16 October 2021.
- Who runs Margaret Court Limited?
- Margaret Court Limited is run by Margaret Court Limited.
- What is Margaret Court Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 October 2021.
Contact
- Address
- Main Street, Tiddington, Stratford Upon Avon, CV37 7AY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Unique Senior Care - Warwickshire (Good, 1.2 miles away) and Barnfield HomeCare (Good, 1.7 miles away).
Nearest home care services:
- G Unique Senior Care - Warwickshire Good, 1.2 miles away
- RI SQ Carers Ltd Requires improvement, 1.6 miles away
- G Barnfield HomeCare Good, 1.7 miles away
- G Helping Hands Warwickshire Good, 1.8 miles away
- G Your Life (Stratford-upon-Avon) Good, 1.8 miles away