DCAS Direct Personnel Limited
Home care, Haringey
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
DCAS Direct Personnel Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Requires improvement in 2017 and 2018, then Good in 2019 and September 2026.
The latest rating was published 1 month ago.
What inspectors found
From the Care Quality Commission's assessment published 18 September 2026 (assessment visit 14 July 2026). Quoted under the Open Government Licence.
We carried out this assessment from 15 July to 11 Sept 2026. This service was previously rated as good. Following this assessment, the rating remains good (published 9 July 2019). We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
People received good-quality care and support which reflected their assessed needs and preferences. Care was reviewed regularly, and people were involved in decisions about how their support was provided. Staff encouraged people to make choices and maintain their independence.
Read the full summary
Staff had the skills and knowledge needed to carry out their roles. They completed relevant training and received ongoing supervision and support from managers. Systems were in place to monitor staff practice and help ensure expected standards of care were maintained. A member of staff said,: “I feel very supported here”.
People gave positive feedback about the care. A person told us, “They are very good and look after me well.”
The provider had systems to oversee the quality and safety of the service. Managers carried out checks and audits to monitor care, identify where improvements were needed and support the ongoing delivery of good-quality care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question as good. At this assessment the rating has remained a good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Town Hall Approach Road, London, N15 4RY |
|---|---|
| Neighbourhood | Tottenham, Haringey |
| Registered manager | Donya James |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 9 July 2019 (opens the Care Quality Commission website) Latest assessment published 18 September 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | DCAS Direct Personnel Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07197120 (opens Companies House) |
DCAS Direct Personnel Limited runs 2 services in London. 0 are rated Good or Outstanding and 2 have no rating yet.
Other services run by DCAS Direct Personnel Limited
- – DCAS Direct Personnel Ltd Home care, Tower HamletsNot yet rated
Nearest alternatives
- G 266 High Road Home care, 0.1 miles awayGood
- G My Homecare Haringey Home care, 0.1 miles awayGood
- G GO Care Ltd Home care, 0.1 miles awayGood
- – ABP Cares Limited Home care, 0.2 miles awayNot yet rated
- – 3D Care Solutions Home care, 0.4 miles awayNot yet rated
Getting help from London Borough of Haringey
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Haringey
- Ask for a care needs assessment
- Phone: 020 8489 1400, choose option 1
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Haringey
Checked on the council's website, November 2026.
Common questions
- Does DCAS Direct Personnel Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for DCAS Direct Personnel Limited.
- When was DCAS Direct Personnel Limited last inspected?
- The Care Quality Commission's latest rating for DCAS Direct Personnel Limited was published on 18 September 2026.
- Who runs DCAS Direct Personnel Limited?
- DCAS Direct Personnel Limited is run by DCAS Direct Personnel Limited. It runs 2 services in London.
- What is DCAS Direct Personnel Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.