Horizonz Care Ltd
- Home care
- Dementia care
- Registered since 2016
- Batley, Kirklees, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
43 of 58
rated home care services in Kirklees are rated Good, like this one.
Horizonz Care Ltd: inspection record
Rated Good in August 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Argent Care Limited Good, less than 0.1 miles away
- RI Northern Community Careline Services Requires improvement, 0.5 miles away
- – Angels Healthcare Solutions Ltd Not yet rated, 0.5 miles away
- – Home Instead Batley, Rothwell and South Leeds Not yet rated, 0.9 miles away
- – Alma Care Services Ltd No overall rating, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 8 August 2023. Quoted under the Open Government Licence.
Horizonz Care Ltd is a domiciliary care agency providing personal care and support to people in their own homes. Horizonz Care Ltd provides a service to older people and younger adults. At the time of inspection, the service was providing personal care to 28 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided
What inspectors found
Systems and processes were in place to safeguard people from the risk of abuse. People told us they felt safe. Staff knew how to respond to accident and incidents.
Read the rest of CQC's summary
Care plans and risk assessment were detailed and set out how people wanted to be supported. People received care in a person-centred way. People were supported to take their medicines safely.
Managers and staff understood their roles and responsibilities. There was enough staff working within the service to meet people's needs. People spoke positivity about the care they received from the staff. Systems were in place to monitor calls, making sure visits had been completed. Senior carers carried out spot-checks on staff. The provider had a service improvement plan to drive improvements at the service. People did not have any complaints, and if they did, they knew how to complain. The provider took opportunity to get feedback from others.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Zainab Hussain
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 8 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Horizonz Care Ltd
- Ownership type
- Organisation
- Companies House number
- 08516226 (opens Companies House)
Getting help from Kirklees Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kirklees Council
- Ask for a care needs assessment
- Phone: 0300 304 5555, Monday to Thursday 8am to 5pm, Friday 8am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: Kirklees Council
Checked on the council's website, November 2026.
Common questions
- Does Horizonz Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Horizonz Care Ltd.
- When was Horizonz Care Ltd last inspected?
- The Care Quality Commission's latest rating for Horizonz Care Ltd was published on 8 August 2023.
- Who runs Horizonz Care Ltd?
- Horizonz Care Ltd is run by Horizonz Care Ltd.
- What is Horizonz Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 August 2023.
Contact
- Phone
- 01924 464486
- Address
- Office FF18, IMWS, Al-Hikmah Centre, 28 Track Road, Batley, WF17 7AA Map (opens Google Maps)
Compare nearby
- G Argent Care Limited Good, less than 0.1 miles away
- RI Northern Community Careline Services Requires improvement, 0.5 miles away
- – Angels Healthcare Solutions Ltd Not yet rated, 0.5 miles away
- – Home Instead Batley, Rothwell and South Leeds Not yet rated, 0.9 miles away
- – Alma Care Services Ltd No overall rating, 0.9 miles away