Golden Services Care Limited
- Home care
- Dementia care
- Registered since 2016
- Wantage, Oxfordshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
84 of 106
rated home care services in Oxfordshire are rated Good, like this one.
Golden Services Care Limited: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI My Carer Requires improvement, 0.1 miles away
- G Helping Hands Wantage Good, 0.1 miles away
- – Wantage Not yet rated, 0.3 miles away
- – Charlma Well-Being Not yet rated, 1 mile away
- G Walfinch Oxfordshire Good, 1 mile away
What inspectors found
From the Care Quality Commission's inspection report published 31 January 2020. Quoted under the Open Government Licence.
About the service: Golden Service Care Limited is a domiciliary care agency. At the time of the inspection they were providing personal care to 63 people in their own homes.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People's experience of using this service: People received an outstanding caring service. Without exception people told us they received very kind and respectful support from staff who promoted their abilities. Staff promoted people's privacy and dignity and enabled them to achieve their goes. People were supported to make choices and have as much control and independence as possible. Staff went above and beyond to ensure people were not lonely and gave up their own time to support people to engage in their hobbies, social and cultural activities.
People told us they felt safe and that staff were kind, supported them in a dignified and respectful manner and maintained their privacy and independence.
People received support from a consistent team of staff who were skilled and competent in providing care and support. Staff and the registered manager showed a genuine interest and passion to deliver personalised care based on people's likes, wishes and preferences.
People were supported in the least restrictive way possible and in their best interests; the policies and systems of the service supported this practice.
Staff knew people well and relatives felt reassured their family members were safe and well cared for. However, some care plans contained limited information relating to people's individual support and care needs.
Communication with health and social care professionals was effective in ensuring people received joined up care. The provider had aims and standards for the service and told people what they should expect from staff and the service in respect of the quality of care they received.
The provider worked in partnership with other agencies. This supported people in ensuring any changes were raised with professionals and those funding the person's care needs.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Patricia Morgan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 31 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Golden Services Care Limited
- Ownership type
- Organisation
- Companies House number
- 09298136 (opens Companies House)
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Golden Services Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Golden Services Care Limited.
- When was Golden Services Care Limited last inspected?
- The Care Quality Commission's latest rating for Golden Services Care Limited was published on 31 January 2020.
- Who runs Golden Services Care Limited?
- Golden Services Care Limited is run by Golden Services Care Limited.
- What is Golden Services Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 January 2020.
Contact
- Phone
- 01235 764422
- Address
- 11a Mill Street, Wantage, OX12 9AB Map (opens Google Maps)
Compare nearby
- RI My Carer Requires improvement, 0.1 miles away
- G Helping Hands Wantage Good, 0.1 miles away
- – Wantage Not yet rated, 0.3 miles away
- – Charlma Well-Being Not yet rated, 1 mile away
- G Walfinch Oxfordshire Good, 1 mile away