Ceiba Community Support Ltd
- Home care
- Registered since 2016
- Central Coventry, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Ceiba Community Support Ltd: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Infiniti Care Good, less than 0.1 miles away
- G PILS Good, less than 0.1 miles away
- – ADOT Healthcare Limited Not yet rated, 0.2 miles away
- – Olive Grange Healthcare Ltd Not yet rated, 0.2 miles away
- – Facilitate Care Services Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 15 January 2020. Quoted under the Open Government Licence.
Ceiba Community Support is a domicilary care service which provides personal care for people living in their own homes. At the time of our inspection two people were being supported with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
There was a registered manager who had been in post since the service was registered. There were enough staff to ensure people were safe. Where risks associated with people's health and wellbeing had been identified, plans were in place to manage those risks while ensuring people could remain independent. Staff had received training to safeguard people from harm and knew how to report concerns.
Read the rest of CQC's summary
People's care was person centred and was responsive to their individual needs. Staff had received training to understand how to support people well. Care records provided information in relation to people's backgrounds, interests and care needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; systems supported this practice. The registered manager ensured care was based upon good practice guidance to help ensure people received an effective service. Promoting independence was encouraged and people were offered choices.
The registered manager and staff team worked closely with external healthcare professionals to ensure people's health and wellbeing was maintained.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Weronika Pawlowicz
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 15 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ceiba Community Support Ltd
- Ownership type
- Organisation
- Companies House number
- 09541286 (opens Companies House)
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Ceiba Community Support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ceiba Community Support Ltd.
- When was Ceiba Community Support Ltd last inspected?
- The Care Quality Commission's latest rating for Ceiba Community Support Ltd was published on 15 January 2020.
- Who runs Ceiba Community Support Ltd?
- Ceiba Community Support Ltd is run by Ceiba Community Support Ltd.
- What is Ceiba Community Support Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 January 2020.
Contact
- Phone
- 07514 614870
- Address
- Office 17, Steeple House, Percy Street, Coventry, CV1 3BY Map (opens Google Maps)
Compare nearby
- G Infiniti Care Good, less than 0.1 miles away
- G PILS Good, less than 0.1 miles away
- – ADOT Healthcare Limited Not yet rated, 0.2 miles away
- – Olive Grange Healthcare Ltd Not yet rated, 0.2 miles away
- – Facilitate Care Services Not yet rated, 0.3 miles away