Time 2 Care (South West) Ltd
- Home care
- Dementia care
- Registered since 2016
- Abbotsham, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
85 of 109
rated home care services in Devon are rated Good, like this one.
Time 2 Care (South West) Ltd: inspection record
Rated Good in May 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Atlantic Way Care Good, less than 0.1 miles away
- G Rural Care (North Devon) Ltd Good, less than 0.1 miles away
- G AVH Care Good, 0.1 miles away
- O Eclipse Care (Southwest) Ltd Outstanding, 0.1 miles away
- G Mulholland Care Limited Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 14 May 2021. Quoted under the Open Government Licence.
Time 2 Care is a domiciliary care agency. At the time of inspection there were approximately 48 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were protected from abuse by staff who had been safely recruited, trained and supervised in their roles. Staff undertook training in safeguarding and knew how to recognise abuse and the correct action to take.
Read the rest of CQC's summary
Staff undertook assessments of risks to people. These were undertaken and mitigated as far as possible. People received their medicines in a safe way.
People were protected from infections by staff who wore the correct personal protective equipment. Staff were trained in infection prevention and control and took the extra precautions necessary in line with the current COVID-19 pandemic.
People felt safe in their homes and were treated with kindness by care staff. People told us they were happy with the care they received. They received a rota which included a photograph of the care worker to expect at each visit.
Staff enjoyed working for the agency and were motivated in their roles. They felt listened to and included in improving care for people. The agency had an open and transparent culture and learnt from mistakes. Staff described good morale in the team and felt supported and valued by the management team.
Regular checks and monitoring of the quality of service delivered were undertaken.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karen Beer
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 14 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Time 2 Care (South West) Ltd
- Ownership type
- Organisation
- Companies House number
- 08579909 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Time 2 Care (South West) Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Time 2 Care (South West) Ltd.
- When was Time 2 Care (South West) Ltd last inspected?
- The Care Quality Commission's latest rating for Time 2 Care (South West) Ltd was published on 14 May 2021.
- Who runs Time 2 Care (South West) Ltd?
- Time 2 Care (South West) Ltd is run by Time 2 Care (South West) Ltd.
- What is Time 2 Care (South West) Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 May 2021.
Contact
- Phone
- 01237 424005
- Address
- Unit 10, Caddsdown Business Support Centre, Caddsdown Industrial Park, Bideford, EX39 3DX Map (opens Google Maps)
Compare nearby
- G Atlantic Way Care Good, less than 0.1 miles away
- G Rural Care (North Devon) Ltd Good, less than 0.1 miles away
- G AVH Care Good, 0.1 miles away
- O Eclipse Care (Southwest) Ltd Outstanding, 0.1 miles away
- G Mulholland Care Limited Good, 0.1 miles away