Intrust Care Milton Keynes
- Home care
- Dementia care
- Registered since 2016
- Central Milton Keynes, Milton Keynes, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 76
rated home care services in Milton Keynes are rated Good, like this one.
Intrust Care Milton Keynes: inspection record
Rated Good in October 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G MacIntyre Central Hub Good, 0.1 miles away
- – Eastview Healthcare Milton Keynes Not yet rated, 0.5 miles away
- – Knightingles Healthcare Ltd - MK Not yet rated, 0.5 miles away
- G Sarmey Healthcare Ltd Good, 0.5 miles away
- – CureVita Homecare Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 1 October 2020. Quoted under the Open Government Licence.
Intrust Care Milton Keynes is a domiciliary care service. The service provides personal care to people living in their own homes. At the time of the inspection there were 27 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The provider was aware of their role and responsibilities in meeting their legal obligations. Systems to monitor the quality of the service were in place, and were used to develop the service and drive improvement. Records were securely and accurately maintained.
Read the rest of CQC's summary
The provider had created an open and inclusive culture seeking the views of those using the service and staff about the quality of the service provided.
The provider, in order to enable staff to deliver quality care provided staff with ongoing support through training, supervision and appraisal, and worked with key stakeholders and organisations to keep up to date with good practice.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Cabdulkadir Mursal
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 1 October 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Intrust Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09969459 (opens Companies House)
Getting help from Milton Keynes City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Milton Keynes City Council
- Ask for a care needs assessment
- Phone: 01908 253772, Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Milton Keynes City Council
Checked on the council's website, November 2026.
Common questions
- Does Intrust Care Milton Keynes provide nursing care?
- The Care Quality Commission's register does not list nursing care for Intrust Care Milton Keynes.
- When was Intrust Care Milton Keynes last inspected?
- The Care Quality Commission's latest rating for Intrust Care Milton Keynes was published on 1 October 2020.
- Who runs Intrust Care Milton Keynes?
- Intrust Care Milton Keynes is run by Intrust Care Ltd.
- What is Intrust Care Milton Keynes's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 October 2020.
Contact
- Phone
- 01908 380600
- Address
- First Floor, 5 Whittle Court, Knowlhill, Milton Keynes, MK5 8FT Map (opens Google Maps)
Compare nearby
- G MacIntyre Central Hub Good, 0.1 miles away
- – Eastview Healthcare Milton Keynes Not yet rated, 0.5 miles away
- – Knightingles Healthcare Ltd - MK Not yet rated, 0.5 miles away
- G Sarmey Healthcare Ltd Good, 0.5 miles away
- – CureVita Homecare Not yet rated, 0.5 miles away