Care Select
- Home care
- Dementia care
- Registered since 2016
- Northwich, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
Care Select: inspection record
Rated Good in August 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Right at Home Mid Cheshire Good, less than 0.1 miles away
- G We Support Head Office Good, 0.9 miles away
- G Your Life (Northwich) Good, 1 mile away
- G Helping Hands Northwich Good, 1.1 miles away
- – London Paramount Care Community Services Not yet rated, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 19 August 2021. Quoted under the Open Government Licence.
Care Select is a domiciliary care agency providing personal care to approximately 75 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their families told us without exception they felt safe with the staff team with staff and management being reliable and supportive. They told us staff supported them with medicines in a timely manner and were equipped to ensure personal protective equipment (PPE) was used at all times during the ongoing COVID-19 pandemic. New staff underwent appropriate recruitment checks to ensure their suitability to support vulnerable adults.
Read the rest of CQC's summary
People told us that while they had not had to make a complaint; they were aware of how to do this and were confident that their concerns would be listened to and acted upon. People were aware of the contents of their support plans. They had the opportunity to contribute to these and to influence their support. These plans were person-centred and regularly updated when and if needs changed. The limitations some people had with their senses were taken into account within support plans and in staff interactions.
The governance of the service had improved following our last visit. People felt as though they were supported by a well-led service and were complimentary of the staff and the management team. They were involved in commenting about their care on a regular basis. Staff felt supported and that the management team listened to them. Staff practice was monitored regularly and despite pandemic restrictions; staff had maintained contact with their respective manager.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Claire O'Sullivan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 19 August 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- J.O.T. LimitedBrand: Caremark
- Ownership type
- Organisation
- Companies House number
- 06778765 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Care Select provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Select.
- When was Care Select last inspected?
- The Care Quality Commission's latest rating for Care Select was published on 19 August 2021.
- Who runs Care Select?
- Care Select is run by J.O.T. Limited.
- What is Care Select's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 August 2021.
Contact
- Phone
- 01606 530025
- Address
- Winnington Lane, Winnington, Northwich, CW8 4DU Map (opens Google Maps)
Compare nearby
- G Right at Home Mid Cheshire Good, less than 0.1 miles away
- G We Support Head Office Good, 0.9 miles away
- G Your Life (Northwich) Good, 1 mile away
- G Helping Hands Northwich Good, 1.1 miles away
- – London Paramount Care Community Services Not yet rated, 1.1 miles away