Caremark (Chichester)
- Home care
- Dementia care
- Registered since 2016
- West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Caremark (Chichester): inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Gracious Home Care Services Not yet rated, 3.3 miles away
- O Home Instead Chichester & Bognor Regis Outstanding, 4 miles away
- – Achieve 2gether Limited Not yet rated, 4.1 miles away
- – Alina Homecare - Chichester Not yet rated, 4.1 miles away
- – Careline 24 Ltd Not yet rated, 4.1 miles away
About the service
From the Care Quality Commission's inspection report published 3 April 2020. Quoted under the Open Government Licence.
Caremark Chichester is a domiciliary care agency which provides support for adults in the community, including those living with Parkinson's and dementia, who require assistance with personal care. At the time of the inspection 109 people used the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 78 people were in receipt of personal care.
What inspectors found
Systems and process were in place to monitor the quality of the service being delivered. These were not always robust to identify the issues we found during the inspection in relation to ensuring accurate record keeping. The provider and registered manager provided assurances of what action they would take to address this.
Read the rest of CQC's summary
People were happy with the care they received and felt safe with the staff supporting them. Systems were in place to protect people from the risk of abuse and improper treatment and staff knew how to identify potential harm and report concerns. People received their medicines safely from staff who were trained to administer these. Checks were carried out prior to staff starting work to ensure their suitability to work with people who used the service.
Positive and caring relationships had been developed between staff and people who used the service. People were treated with kindness and compassion and staff were friendly and respectful. People benefitted from having support from staff who had a good understanding of their individual needs.
Care was personalised to meet people's care, social and well-being needs. Care plans provided adequate information and guidance for staff. Staff knew people well and provided support in line with people's preferences. People's diverse needs were catered for and they were treated with dignity and respect.
There were high levels of satisfaction amongst people who used the service. Everyone we spoke with said they would recommend the service to others. People repeatedly told us staff had made a difference in their lives and ensured people were happy and safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The culture of the service was positive; people and staff were complementary of the management and provider.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 3 April 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Beam Bug LimitedBrand: Caremark
- Ownership type
- Organisation
- Companies House number
- 09798840 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Caremark (Chichester) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremark (Chichester).
- When was Caremark (Chichester) last inspected?
- The Care Quality Commission's latest rating for Caremark (Chichester) was published on 3 April 2020.
- Who runs Caremark (Chichester)?
- Caremark (Chichester) is run by Beam Bug Limited.
- What is Caremark (Chichester)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2020.
Contact
- Phone
- 01243 217060
- Address
- Suite 2/3, Old Stables, Crowshall Farm, Chilgrove Road, Lavant, Chichester, PO18 9HP Map (opens Google Maps)
Compare nearby
- – Gracious Home Care Services Not yet rated, 3.3 miles away
- O Home Instead Chichester & Bognor Regis Outstanding, 4 miles away
- – Achieve 2gether Limited Not yet rated, 4.1 miles away
- – Alina Homecare - Chichester Not yet rated, 4.1 miles away
- – Careline 24 Ltd Not yet rated, 4.1 miles away