First4Homecare Ltd
- Home care
- Dementia care
- Registered since 2016
- Hardwicke, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
5 months
since the latest rating was published.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
First4Homecare Ltd: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Brandon Supported Living - Gloucestershire Outstanding, less than 0.1 miles away
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- – DJJ Healthcare Ltd Not yet rated, less than 0.1 miles away
- – SSA Quality Care - Gloucester Not yet rated, less than 0.1 miles away
- G Severn Sunrise Homecare Good, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 May 2026 (assessment visit 1 April 2026). Quoted under the Open Government Licence.
Date of Assessment: 14 April to 4 May 2026. First4Homecare Limited is a care at home service providing personal care to people in their own homes. At the time of our assessment the agency was supporting 30 people.Medicines were managed safely. Staff were recruited safely. People were protected from harm as staff were knowledgeable about recognising abuse and reporting any concerns. Health and safety checks were carried out regularly to ensure there were no environmental hazards. Care and risk plans were comprehensive and person centred. Risks to people’s health and well being were mitigated. People were treated with kindness and staff were described as caring. People had access to health care professionals when needed. People’s care plans had their wishes, preferences and likes recorded.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff encouraged people to be as independent as possible. Leaders had a clear oversight of the service. Governance systems were effective and robust. The quality of care was monitored and where shortfalls were identified they were addressed without delay. The provider worked with many other partners to provide a wide range of support to people. Staff said they were well supported and valued by the management.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good.This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stacey Cole
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 22 February 2018. Latest assessment published 21 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- First4Homecare Ltd
- Ownership type
- Organisation
- Companies House number
- 10364907 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does First4Homecare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for First4Homecare Ltd.
- When was First4Homecare Ltd last inspected?
- The Care Quality Commission's latest rating for First4Homecare Ltd was published on 21 May 2026.
- Who runs First4Homecare Ltd?
- First4Homecare Ltd is run by First4Homecare Ltd.
- What is First4Homecare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2026.
Contact
- Phone
- 01452 346905
- Address
- Kestrel Court, Waterwells Drive, Waterwells Business Park, Quedgeley, Gloucester, GL2 2AT Map (opens Google Maps)
Compare nearby
- O Brandon Supported Living - Gloucestershire Outstanding, less than 0.1 miles away
- – CareMate Group Ltd Not yet rated, less than 0.1 miles away
- – DJJ Healthcare Ltd Not yet rated, less than 0.1 miles away
- – SSA Quality Care - Gloucester Not yet rated, less than 0.1 miles away
- G Severn Sunrise Homecare Good, less than 0.1 miles away