Romie Care Services Ltd
- Home care
- Dementia care
- Registered since 2011
- Erdington, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Romie Care Services Ltd: inspection record
Rated Good in December 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 24 December 2019. Quoted under the Open Government Licence.
Romie Care Services Ltd is a domiciliary care service providing personal care for people living in their own homes. At the time of inspection 76 people were receiving personal care from the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they felt safe and were supported by staff who understood the risks associated with their care. There were enough staff to meet people's needs safely. We saw the providers recruitment process included checks to determine whether staff were safe to work with people. Staff had the time to ensure people's needs were met safely, and in a way that suited them. Where people were supported with medicines this had been provided safely.
Read the rest of CQC's summary
Staff were trained and very well supported to meet people's assessed needs. The staff we spoke with felt they had effective knowledge and skills to support people. People had been supported to maintain their health and wellbeing and had access to healthcare services when required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People had their dignity and privacy respected and their independence promoted. Staff were respectful when they spoke with, and about, people. Support was person-centred. People were involved in their care plan reviews and were supported to make choices about their care. Where complaints had been received these were responded to in a timely manner.
Audits and quality checks were undertaken on a regular basis to monitor and improve standards. Monitoring of call times had been improved and the provider was meeting their condition of registration to send us monthly reports on the outcome of their audits.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sandra Luton
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 24 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Romie Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 04312670 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Romie Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Romie Care Services Ltd.
- When was Romie Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Romie Care Services Ltd was published on 24 December 2019.
- Who runs Romie Care Services Ltd?
- Romie Care Services Ltd is run by Romie Care Services Limited.
- What is Romie Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 December 2019.
Contact
- Phone
- 0121 354 8136
- Address
- 50 High Street, Birmingham, B23 6RH Map (opens Google Maps)
Compare nearby
- – Heaven Support Services Limited Not yet rated, 0.2 miles away
- – Alina Homecare Sutton Coldfield Not yet rated, 0.2 miles away
- – Arion Business Centre Not yet rated, 0.2 miles away
- – Golden Support - Main Office Not yet rated, 0.2 miles away
- G Otang Care Limited Good, 0.2 miles away