Constable Care
- Home care
- Dementia care
- Registered since 2017
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
7 months
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Constable Care: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Essex and Suffolk Quality Care Ltd Good, 2.6 miles away
- – 3HA Care North Essex Not yet rated, 3.2 miles away
- – Bentley Health Homecare Not yet rated, 3.7 miles away
- – GIGI Healthcare Ltd Not yet rated, 4.5 miles away
- G Ace 24 Good, 4.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 March 2026 (assessment visit 11 January 2026). Quoted under the Open Government Licence.
Constable Care is a small, locally run service providing support to people in their own homes. At the time of the assessment on 29 January 2026, the service was supporting 19 people, including 14 receiving the regulated activity of personal care. Most people were living with loved ones and many were living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider and registered manager were committed to maintaining a small, community focused service for people in Brightlingsea and the surrounding areas. This approach supported person-centred, unhurried care, with effective contingencies to ensure people received consistent support and that individual risks to health and wellbeing were well managed.
The registered manager had not identified a restrictive practice affecting 1 person that had not been appropriately authorised. However, the provider and registered manager responded promptly by addressing the issue, improving staff training, and ensuring that least restrictive measures were properly assessed and applied.
The registered manager and provider had a hands-on approach, drawing on their experience as former carers which contributed to the strong, positive feedback received from people, relatives and care staff.
Staff knew people well and demonstrated caring, flexible and adaptable practice, particularly when supporting people living with dementia and their loved ones.
The registered manager acknowledged that improvements were needed in governance and monitoring. Work was already underway to strengthen this area, supported by a previous registered manager and the introduction of a new electronic care records system.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rebecca Williamson
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 April 2019. Latest assessment published 26 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Constable Care Ltd
- Ownership type
- Organisation
- Companies House number
- 07137087 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Constable Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Constable Care.
- When was Constable Care last inspected?
- The Care Quality Commission's latest rating for Constable Care was published on 26 March 2026.
- Who runs Constable Care?
- Constable Care is run by Constable Care Ltd.
- What is Constable Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 March 2026.
Contact
- Phone
- 01206 808505
- Address
- 2A High Street, Brightlingsea, Colchester, CO7 0AE Map (opens Google Maps)
Compare nearby
- G Essex and Suffolk Quality Care Ltd Good, 2.6 miles away
- – 3HA Care North Essex Not yet rated, 3.2 miles away
- – Bentley Health Homecare Not yet rated, 3.7 miles away
- – GIGI Healthcare Ltd Not yet rated, 4.5 miles away
- G Ace 24 Good, 4.5 miles away