Home Instead - Watford
- Home care
- Dementia care
- Registered since 2012
- Aldenham, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Home Instead - Watford: inspection record
Rated Good in July 2019.
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Ratings published by the Care Quality Commission.
Compare nearby
- – Anksley Ltd Not yet rated, 0.3 miles away
- G EagleCrest Good, 0.3 miles away
- – Three Rivers Homecare - Watford Not yet rated, 0.3 miles away
- – ACN Home Care Service Not yet rated, 0.5 miles away
- – FAST24 Not yet rated, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 July 2019. Quoted under the Open Government Licence.
About the service: Home Instead Senior Care - Watford is a domiciliary care agency. It provides personal care for people living in their own homes. These include younger adults, older people, people living with dementia, people who may have physical disabilities and people with a learning disability living in their own homes.
Read the rest of CQC's summary
People's experience of using this service: People received care which met their support needs. People were put at the centre of their support.
People felt safe with the support they received. There was enough staff, which meant people received the calls the needed and got to build up relationships with the same staff.
The staff team were passionate about providing high-quality person-centred care and keeping people independent in their own homes.
People received support from health professionals and staff worked collaboratively with outside agencies.
People were positive about the management of the service and feedback from people was always welcome to improve the service given.
The management team had a positive ethos and were dedicated in providing good care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Carly Scott
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 16 July 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Neighbourhood Care LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 07354957 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead - Watford provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead - Watford.
- When was Home Instead - Watford last inspected?
- The Care Quality Commission's latest rating for Home Instead - Watford was published on 16 July 2019.
- Who runs Home Instead - Watford?
- Home Instead - Watford is run by Neighbourhood Care Limited.
- What is Home Instead - Watford's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2019.
Contact
- Phone
- 01923 250513
- Address
- Unit 11, Asda Watford Superstore, Odhams Industrial Estate, St Albans Road, Watford, WD24 7RT Map (opens Google Maps)
Compare nearby
- – Anksley Ltd Not yet rated, 0.3 miles away
- G EagleCrest Good, 0.3 miles away
- – Three Rivers Homecare - Watford Not yet rated, 0.3 miles away
- – ACN Home Care Service Not yet rated, 0.5 miles away
- – FAST24 Not yet rated, 0.6 miles away