Prelle Healthcare
- Home care
- Dementia care
- Registered since 2017
- Ecclesfield, Sheffield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
81 of 85
rated home care services in Sheffield are rated Good, like this one.
Prelle Healthcare: inspection record
Rated Good in February 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- RI Abbey Care and Support Requires improvement, 0.7 miles away
- G Adswad Ltd Good, 0.8 miles away
- – JOY LIFE CARE SERVICES LTD Not yet rated, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 9 February 2023. Quoted under the Open Government Licence.
Prelle Healthcare is a domiciliary care agency providing personal care. At the time of our inspection there were 27 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Since our last inspection the registered manager had improved governance systems. Audits were in place to help identify concerns and the registered manager took actions to address them. We found some gaps in documentation. However, the registered manager knew the service well and staff knew people well and therefore there was no impact on the service people received. We have recommended records are updated to ensure they are clear, concise and include relevant updated information.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Risks associated with people's care were identified and managed to keep people safe from harm. People were safeguarded from the risk of abuse. People received their medicines as prescribed by staff who were trained and competent to administer medicines.
The registered manager kept a record of accidents and incidents and identified trends and patterns to minimise future incidents. There was a recruitment procedure in place which assisted the management team to recruit suitable staff.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michelle Elliott
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 9 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Prelle Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 10009567 (opens Companies House)
Prelle Healthcare Limited runs 2 services, all in Yorkshire and the Humber. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Prelle Healthcare Limited
- – Prelle Healthcare - East Ridings Not yet rated. Home care, East Riding of Yorkshire
Getting help from Sheffield City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sheffield City Council
- Ask for a care needs assessment
- Phone: 0114 273 4908
- Support for carers
- Paying for care: Sheffield City Council
Checked on the council's website, November 2026.
Common questions
- Does Prelle Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Prelle Healthcare.
- When was Prelle Healthcare last inspected?
- The Care Quality Commission's latest rating for Prelle Healthcare was published on 9 February 2023.
- Who runs Prelle Healthcare?
- Prelle Healthcare is run by Prelle Healthcare Limited. It runs 2 services, all in Yorkshire and the Humber.
- What is Prelle Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 February 2023.
Contact
- Phone
- 0114 442 7571
- Address
- Xmp offices, Starnhill Close, Sheffield, S35 9TG Map (opens Google Maps)
Compare nearby
- G Optimum Healthcare Limited Good, less than 0.1 miles away
- G Aspire PC Limited Good, 0.5 miles away
- RI Abbey Care and Support Requires improvement, 0.7 miles away
- G Adswad Ltd Good, 0.8 miles away
- – JOY LIFE CARE SERVICES LTD Not yet rated, 1.2 miles away