Liberty Lodge Limited

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People's safety had been promoted and potential risks posed to people had been reduced. Staff understood their responsibilities about safeguarding and had been appropriately trained. People's safety in the event of an emergency had been considered. Equipment was serviced and maintained. People if required received their medicines safely as prescribed by their doctor.

Staff support was planned in conjunction with people taking into account their social activities. Staff continued to be recruited safely following the provider's policy and procedure.

People's care centred around their needs and preferences. Staff treated each person with compassion and kindness, and continuously used feedback to improve the service.

Staff felt there was an open culture where their views were listened to and respected. Staff felt supported in their role by the management team and received guidance when needed. The registered manager worked alongside the care staff to support them and observe practice.

Staff had been trained to meet people's needs and worked well together to ensure people received joined up care and support.

People were supported to have maximum choice and control of their lives and staff supported them in the

least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.