Trinity Carestaff Solutions Limited
- Home care
- Dementia care
- Registered since 2017
- Cambridgeshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
74 of 87
rated home care services in Cambridgeshire are rated Good, like this one.
Trinity Carestaff Solutions Limited: inspection record
Rated Good in June 2021, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Nichols Court Good, 0.5 miles away
- G Yew Tree Cottage Good, 4.4 miles away
- G Bircham House Good, 4.7 miles away
- RI Mandalay Requires improvement, 4.8 miles away
- – Cambridge Care Services Not yet rated, 4.9 miles away
About the service
From the Care Quality Commission's inspection report published 19 June 2021. Quoted under the Open Government Licence.
Trinity Carestaff Solutions is a domiciliary care agency, providing personal care to people living in their own homes. There were 147 people receiving personal care at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
We found that improvements had been made. The agency had not only sought to rectify the previous concerns CQC found, but to investigate why these had occurred and implement new systems to thoroughly understand and prevent any slippage in the standard of care for people. Governance arrangements provided assurance that the service was well-led. The provider had ensured that their systems and processes to monitor the quality and safety of care were effective.
Read the rest of CQC's summary
People were safe. Risk management of people's complex care needs were consistently in place and reviewed. Care records had been reviewed and clearly guided staff. Records relating to daily statements of care provided and administration of medicine were well kept and more centred on the person rather than tasks.
People were satisfied with their care and support. People said that the service had become more reliable. People had the same group of staff to support them. One person told us that they had the same carers for the last three years. People described the care staff as kind, caring and they felt safe being supported by staff from Trinity Carestaff Solutions. One person said, "I'm so lucky to have a good service. Nothing is too much trouble and I'm never let down."
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People welcomed the support that provided them with independence and choice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Melanie Woods
- Registered with the CQC since
- What it provides
- Community healthcare service, Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 19 June 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10145284 (opens Companies House)
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Trinity Carestaff Solutions Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trinity Carestaff Solutions Limited.
- When was Trinity Carestaff Solutions Limited last inspected?
- The Care Quality Commission's latest rating for Trinity Carestaff Solutions Limited was published on 19 June 2021.
- Who runs Trinity Carestaff Solutions Limited?
- Trinity Carestaff Solutions Limited is run by Trinity Carestaff Solutions Limited.
- What is Trinity Carestaff Solutions Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 June 2021.
Contact
- Phone
- 01284 701944
- Address
- Unit 5a, The Grip, Linton, Cambridge, CB21 4XN Map (opens Google Maps)
Compare nearby
- G Nichols Court Good, 0.5 miles away
- G Yew Tree Cottage Good, 4.4 miles away
- G Bircham House Good, 4.7 miles away
- RI Mandalay Requires improvement, 4.8 miles away
- – Cambridge Care Services Not yet rated, 4.9 miles away