Alternative Care Services Limited
Home care, Tower Hamlets
Good
Rated on
Rating from the Care Quality Commission.
Alternative Care Services Limited: inspection record
Rated Good in June 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in June 2019.
The latest rating was published about 7 years ago.
How it compares locally
- One of 35 Good home care services in Tower Hamlets, out of 39 with a rating.
About the service
From the Care Quality Commission's inspection report published 27 June 2019. Quoted under the Open Government Licence.
Alternative Care Services Limited is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to older people and younger disabled adults and is the first provider in the UK specifically for the LGBTQI+ (Lesbian, Gay, Bisexual, Transgender and other ways that people can define themselves, for example Q (Questioning) and I (Intersex)) community. They were supporting four people at the time of the inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Oxford House, Derbyshire Street, London, E2 6HG |
|---|---|
| Neighbourhood | Bethnal Green, Tower Hamlets |
| Phone | 020 7993 4159 |
| Website | www.alternativecareservices.co.uk |
| Registered manager | Ramses Underhill-Smith |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 2 inspection reports, latest 27 June 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Alternative Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10473761 (opens Companies House) |
Nearest alternatives
- RI Positive Care Link Home care, less than 0.1 miles awayRequires improvement
- – Osmani Trust Home care, 0.4 miles awayNot yet rated
- G Supporting Independence Home care, 0.4 miles awayGood
- – EASTCAREUK LTD Home care, 0.4 miles awayNot yet rated
- G London Care (East London) Home care, 0.5 miles awayGood
Getting help from London Borough of Tower Hamlets
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Tower Hamlets
- Ask for a care needs assessment
- Phone: 0300 303 6070, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Tower Hamlets
Checked on the council's website, November 2026.
Common questions
- Does Alternative Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alternative Care Services Limited.
- When was Alternative Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Alternative Care Services Limited was published on 27 June 2019.
- Who runs Alternative Care Services Limited?
- Alternative Care Services Limited is run by Alternative Care Services Limited.
- What is Alternative Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 June 2019.