Choice Care
- Home care
- Dementia care
- Registered since 2012
- Blackburn, Blackburn with Darwen, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 20
rated home care services in Blackburn with Darwen are rated Good, like this one.
Choice Care: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – AAA Healthcare – Blackburn with Darwen Not yet rated, less than 0.1 miles away
- – CareYourWay Blackburn, Burnley & Clitheroe Not yet rated, less than 0.1 miles away
- G Thera North Good, less than 0.1 miles away
- – HBN Caring Services Ltd Not yet rated, 0.3 miles away
- – Sunrise Living Care Ltd Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 29 November 2019. Quoted under the Open Government Licence.
Choice Care is a domiciliary care agency who were providing personal care to 199 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The service was well led. People were empowered to make decisions and choices and this was reflected in the feedback we received. Staff told us there was positive culture in the service which supported and promoted positive outcomes for people. One person had commented, "I think the care is really good and it has improved my life loads." Relatives also gave us very positive feedback about the service and staff. Management and staff knew people well and often went above and beyond expectations to support people.
Read the rest of CQC's summary
People told us they felt safe using the service. Staff had carried out safeguarding training and knew their responsibilities. Risk assessments were in place and reviewed to keep people safe. The registered manager had robust recruitment systems and processes in place. Staff felt there were enough staff to meet people's needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People told us staff were knowledgeable and skilled. Staff felt they had received adequate training and support to undertake their roles.
People unanimously told us staff were kind, caring and respectful. Staff maintained people's privacy and dignity and supported them to maintain their independence. Consideration had been made to people's needs in relation to equality and diversity.
The registered manager ensured people had person-centred care plans in place. These evidenced the person had been involved in the decision-making process. People confirmed their care and support was reviewed on a regular basis. All the people we spoke with knew how to make a complaint. The registered manager dealt with all complaints in line with policies and procedures.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Andrew Key
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 29 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sky Futures Ltd
- Ownership type
- Organisation
- Companies House number
- 05452024 (opens Companies House)
Getting help from Blackburn with Darwen Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackburn with Darwen Borough Council
- Ask for a care needs assessment
- Phone: 01254 587547, Monday to Friday 8.45am to 5pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Choice Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Choice Care.
- When was Choice Care last inspected?
- The Care Quality Commission's latest rating for Choice Care was published on 29 November 2019.
- Who runs Choice Care?
- Choice Care is run by Sky Futures Ltd.
- What is Choice Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 November 2019.
Contact
- Phone
- 01254 504905
- Address
- Suite 16, Blackburn Enterprise Centre, Furthergate, Blackburn, BB1 3HQ Map (opens Google Maps)
Compare nearby
- – AAA Healthcare – Blackburn with Darwen Not yet rated, less than 0.1 miles away
- – CareYourWay Blackburn, Burnley & Clitheroe Not yet rated, less than 0.1 miles away
- G Thera North Good, less than 0.1 miles away
- – HBN Caring Services Ltd Not yet rated, 0.3 miles away
- – Sunrise Living Care Ltd Not yet rated, 0.3 miles away