AKAIN Safe Care Ltd.

AKAIN Safe Care provides personal care to older people, aged 65 or over, living in their own homes. At the time of our inspection, the service provided care to a small number of people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

People told us the service was safe. There were procedures to protect people from abuse. Risks associated with people's needs were assessed and monitored. Spot checks of staff took place to ensure they followed safe working practices. There was a procedure to review and analyse accidents and incidents in the service and learn lessons from them. Staff knew how to prevent and control infections. Staff were recruited appropriately and their backgrounds were checked before they started working for the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were supported with maintaining their health and nutrition. The service could contact health care professionals, if they had concerns about people's health. Staff were supported with an induction and ongoing training and development to maintain their skills and knowledge.