Right Trust Care Ltd
- Home care
- Dementia care
- Registered since 2018
- Northfield, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 162
rated home care services in Birmingham are rated Requires improvement, like this one.
Right Trust Care Ltd: inspection record
Rated Requires improvement in January 2021, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ash Grove (Good, 0.6 miles away) and Omnia Support Limited (Northfield) (Good, 0.6 miles away).
Nearest home care services:
- G Ash Grove Good, 0.6 miles away
- G Omnia Support Limited (Northfield) Good, 0.6 miles away
- – Southern Care LTD Not yet rated, 0.7 miles away
- – Romeo Care Service Ltd Not yet rated, 0.8 miles away
- – Tri-Elite Support and Care Limited Not yet rated, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 29 January 2021. Quoted under the Open Government Licence.
Right Care Trust Limited is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were six people using the service.
What inspectors found
The provider had some quality monitoring systems in place, however they did not always identify issues and therefore were not effective. The provider had failed to implement a robust recruitment practice. Safeguarding arrangements were not robust and had put people at risk of harm. The provider had taken action to make improvements however, this was in response to CQC contacting the provider about these concerns.
Read the rest of CQC's summary
Care records contained information about people's preferences and preferred routines. Risk assessment did not contain all the required information needed to guide and inform staff.
People received support to take their medicines and the provider was in the process of improving documentation in relation to medicine management.
There was enough staff to meet people's needs. People told us they were very happy with their care and staff understood their needs. People told us they were involved with planning their care and they spoke highly of the management team.
Appropriate Personal Protective Equipment (PPE) was made available and worn by staff and they had received information and training so they understood the importance of this.
Questions to ask the service
- Safe was rated Requires improvement on 29 January 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 29 January 2021. Ask how staff protect dignity and how people are involved in decisions about their care.
- Well-led was rated Requires improvement on 29 January 2021. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
Registration details
- Registered manager
- Bevleen Rother
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, People who misuse drugs and alcohol, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 29 January 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Right Trust Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11043252 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Right Trust Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right Trust Care Ltd.
- When was Right Trust Care Ltd last inspected?
- The Care Quality Commission's latest rating for Right Trust Care Ltd was published on 29 January 2021.
- Who runs Right Trust Care Ltd?
- Right Trust Care Ltd is run by Right Trust Care Ltd.
- What is Right Trust Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 January 2021.
Contact
- Phone
- 0121 608 3048
- Address
- 15 Mill Lane, Northfield, Birmingham, B31 2RT Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ash Grove (Good, 0.6 miles away) and Omnia Support Limited (Northfield) (Good, 0.6 miles away).
Nearest home care services:
- G Ash Grove Good, 0.6 miles away
- G Omnia Support Limited (Northfield) Good, 0.6 miles away
- – Southern Care LTD Not yet rated, 0.7 miles away
- – Romeo Care Service Ltd Not yet rated, 0.8 miles away
- – Tri-Elite Support and Care Limited Not yet rated, 0.8 miles away