DCK Care Ltd
- Home care
- Dementia care
- Registered since 2017
- Beeston, Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 114
rated home care services in Nottinghamshire are rated Good, like this one.
DCK Care Ltd: inspection record
Rated Good in October 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 25 October 2022. Quoted under the Open Government Licence.
DCK Care Ltd is a domiciliary care agency providing personal care to older and younger adults. The service supported 22 people at the time of the inspection. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. There were 12 people receiving regulated activity at the time of the inspection.
What inspectors found
Risks to people were assessed and monitored. However, risk assessments needed further improvement to ensure risks were clearly mitigated. People's prescribed medicines were recorded in their care plan and any support required to take them. However, we found some care plans to be unclear.
Read the rest of CQC's summary
People told us call times and lengths had improved and they felt safe with staff. Staff were recruited safely. Staff were trained and well supported. Safeguarding processes had been reviewed and action was taken to ensure people were protected from the risk of abuse and neglect. People told us staff wore personal protective equipment (PPE) when staff supported them with personal care.
People told us communication had improved, however a small number of people we spoke with told us they felt this could be better. Quality monitoring systems had been implemented and were effective to ensure the quality and safety of care improved. Issues we found during our last inspection had been addressed meaning improvements had been made. The registered manager and staff worked with health and social care professionals to ensure people's needs were met. Staff told us the registered manager was supportive and acted on any concerns.
Questions to ask the service
- Safe was rated Requires improvement on 25 October 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Daisy Wanjiku Clifford
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 25 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- DCK Care Limited
- Ownership type
- Organisation
- Companies House number
- 10794501 (opens Companies House)
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does DCK Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for DCK Care Ltd.
- When was DCK Care Ltd last inspected?
- The Care Quality Commission's latest rating for DCK Care Ltd was published on 25 October 2022.
- Who runs DCK Care Ltd?
- DCK Care Ltd is run by DCK Care Limited.
- What is DCK Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 October 2022.
Contact
- Phone
- 0115 989 9122
- Address
- 35 Wollaton Road, Beeston, Nottingham, NG9 2NG Map (opens Google Maps)
Compare nearby
- – Empowerment Living Ltd Not yet rated, less than 0.1 miles away
- – Livingwell Supporting Services Limited Not yet rated, less than 0.1 miles away
- – Milo Care Services Limited Not yet rated, less than 0.1 miles away
- – Solid Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Helping Hands West Bridgford Good, 0.1 miles away