Bespoke Care Cheshire Ltd
- Home care
- Dementia care
- Registered since 2012
- Ellesmere Port, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
Bespoke Care Cheshire Ltd: inspection record
Rated Good in May 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Jane Care Good, less than 0.1 miles away
- – Vivid Care Services Cheshire Not yet rated, 0.4 miles away
- G The Hawthorns Good, 0.4 miles away
- – HF Trust Cheshire and Merseyside No overall rating, 0.5 miles away
- G Apollo Care (South Wirral) Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 19 May 2021. Quoted under the Open Government Licence.
Bespoke Care is a domiciliary care agency providing personal care to 15 people at the time of the inspection. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and their relatives without exception told us they received good quality support from a staff team that were reliable, caring and knowledgeable. They felt safe with the staff and had developed good relationships with them. They considered that their independence was promoted in daily routines, such as taking prescribed medication, but when assistance was required; this was always done in a safe and dignified manner.
Read the rest of CQC's summary
People and their families confirmed that the service was well-led and well-managed. They felt confident that their needs would be met. They felt that they were involved in and could influence the support they received.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Susan Waterworth
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 19 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bespoke Care Cheshire Ltd
- Ownership type
- Organisation
- Companies House number
- 08073027 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Bespoke Care Cheshire Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bespoke Care Cheshire Ltd.
- When was Bespoke Care Cheshire Ltd last inspected?
- The Care Quality Commission's latest rating for Bespoke Care Cheshire Ltd was published on 19 May 2021.
- Who runs Bespoke Care Cheshire Ltd?
- Bespoke Care Cheshire Ltd is run by Bespoke Care Cheshire Ltd.
- What is Bespoke Care Cheshire Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2021.
Contact
- Phone
- 0151 268 5070
- Address
- Northern Lights Business Park, Rossfield Road, Ellesmere Port, CH65 3AW Map (opens Google Maps)
Compare nearby
- G Jane Care Good, less than 0.1 miles away
- – Vivid Care Services Cheshire Not yet rated, 0.4 miles away
- G The Hawthorns Good, 0.4 miles away
- – HF Trust Cheshire and Merseyside No overall rating, 0.5 miles away
- G Apollo Care (South Wirral) Good, 0.6 miles away