Baxter Life Care Limited
- Home care
- Dementia care
- Registered since 2018
- North Shore, Blackpool, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2018, most recently Requires improvement in October 2023.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
The only one
rated Requires improvement home care service in Blackpool, out of 16 with a rating.
Baxter Life Care Limited: inspection record
Rated Requires improvement in October 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: FY Care Limited (Good, 0.7 miles away) and Creative Support - Blackpool Service (Good, 0.9 miles away).
Nearest home care services:
- – Lastminute Care & Nursing - Lancashire Not yet rated, 0.2 miles away
- – Horizons Homecare – Blackpool, Fylde & Wyre Not yet rated, 0.7 miles away
- G FY Care Limited Good, 0.7 miles away
- – Simple Touches Care Ltd Not yet rated, 0.8 miles away
- G Creative Support - Blackpool Service Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 6 October 2023. Quoted under the Open Government Licence.
Baxter Life Care Limited is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were 45 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The service was not always safe. We found care records were not always accurate. Where risks to people were identified recorded documentation to lessen the risk was, at times, conflicting. We found concerns with medicine records and the management of people's medicines. We found there was not a structured, systematic, effective approach to assess and monitor the service to identify shortfalls and drive improvements.
Read the rest of CQC's summary
We have made recommendation about oversight of feedback from people who use the service.
The provider followed safe systems for staff recruitment. We received consistent feedback from people who felt safe with the care staff. One person told us, "The company gives me good support and we have a laugh and a joke." People told us they received visits from care staff who they were familiar with.
People we spoke with were complimentary about the service. There was a positive staff culture at the service and staff were happy in their roles. One staff member told us, "This is the best community care company I have worked for."
We found the management team receptive to feedback and keen to improve the service. The registered manager and provider worked with us in a positive manner and the information we requested were received in a timely manner.
Questions to ask the service
- Safe was rated Requires improvement on 6 October 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 6 October 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Dean Baxter
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 6 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Baxter Life Care Limited
- Ownership type
- Organisation
- Companies House number
- 08851261 (opens Companies House)
Getting help from Blackpool Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Blackpool Council
- Ask for a care needs assessment
- Phone: 01253 477800, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01253 477678
- Contact adult social care online
- Support for carers
- Paying for care: Blackpool Council
Checked on the council's website, November 2026.
Common questions
- Does Baxter Life Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Baxter Life Care Limited.
- When was Baxter Life Care Limited last inspected?
- The Care Quality Commission's latest rating for Baxter Life Care Limited was published on 6 October 2023.
- Who runs Baxter Life Care Limited?
- Baxter Life Care Limited is run by Baxter Life Care Limited.
- What is Baxter Life Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 October 2023.
Contact
- Phone
- 01253 486686
- Address
- 26 Derby Road, Blackpool, FY1 2JF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: FY Care Limited (Good, 0.7 miles away) and Creative Support - Blackpool Service (Good, 0.9 miles away).
Nearest home care services:
- – Lastminute Care & Nursing - Lancashire Not yet rated, 0.2 miles away
- – Horizons Homecare – Blackpool, Fylde & Wyre Not yet rated, 0.7 miles away
- G FY Care Limited Good, 0.7 miles away
- – Simple Touches Care Ltd Not yet rated, 0.8 miles away
- G Creative Support - Blackpool Service Good, 0.9 miles away