Jaysh Care Services
- Home care
- Dementia care
- Registered since 2018
- Farnham, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
20 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Jaysh Care Services: inspection record
Rated Good in February 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Alina Homecare - Farnham & Alton Not yet rated, 0.3 miles away
- – GoodOaks Homecare - Farnham Not yet rated, 0.3 miles away
- – Bennett Care Hampshire Ltd Not yet rated, 0.7 miles away
- – Abbeyfield @ Home Not yet rated, 0.7 miles away
- G Bells Piece Supported Living Service Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 February 2025 (assessment visit 3 December 2024). Quoted under the Open Government Licence.
Date of inspection: 23 January 2025 to 07 February 2025. Jaysh Care Services is a domiciliary care agency and provides personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is help with tasks related to personal hygiene and eating. At the time of this inspection 4 people were receiving support with personal care. We inspected to check if improvements had been made following our last inspection. The provider was previously in breach of the legal regulations in relation to safe care and treatment, need for consent, staffing and good governance. Improvements were found at this inspection and the provider was no longer in breach of these regulations. Staff assessed and mitigated risks and care plans guided safe practice. People were supported to have choice and control and were involved in planning their care. Medicines were managed safely. Governance systems had improved and the provider was keen to learn and to continue to improve the service. Staff knew people well and received appropriate training and support. There were enough staff to meet people's needs. Staff were kind and caring and had a good understanding of how to meet people’s needs. There was a system in place to allow people to express any concerns or complaints they may have. Information in some risk assessments needed to be more comprehensive so staff would always be clear on what action was required to ensure risks would be managed.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
The provider was previously in breach of the legal regulations in relation to safe care and treatment and staffing. Improvements were found at this inspection and the provider was no longer in breach of these regulations.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
The provider was previously in breach of the legal regulation in relation to need for consent. Improvements were found at this inspection and the provider was no longer in breach of this regulation.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this inspection and the provider was no longer in breach of this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Denise Goscomb
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 10 January 2023. Latest assessment published 26 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Jaysh Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 10409835 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Jaysh Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Jaysh Care Services.
- When was Jaysh Care Services last inspected?
- The Care Quality Commission's latest rating for Jaysh Care Services was published on 26 February 2025.
- Who runs Jaysh Care Services?
- Jaysh Care Services is run by Jaysh Care Services Limited.
- What is Jaysh Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 February 2025.
Contact
- Phone
- 01730 893002
- Address
- The Granary, Hones Business Park, 1 Waverley Lane, Farnham, GU9 8BB Map (opens Google Maps)
Compare nearby
- – Alina Homecare - Farnham & Alton Not yet rated, 0.3 miles away
- – GoodOaks Homecare - Farnham Not yet rated, 0.3 miles away
- – Bennett Care Hampshire Ltd Not yet rated, 0.7 miles away
- – Abbeyfield @ Home Not yet rated, 0.7 miles away
- G Bells Piece Supported Living Service Good, 0.8 miles away