Rated Care Homes

CC Health Care Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 33 of 40

    rated home care services in Southend-on-Sea are rated Good, like this one.

CC Health Care Limited: inspection record

Home care, Southend-on-Sea

Rated Good in October 2019.

CC Health Care Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 26 October 2019. Quoted under the Open Government Licence.

CC Health Care Limited is a Domiciliary Care service is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to older adults and younger adults. At the time of our inspection the service was supporting four people.

What inspectors found

People who used the service and relatives were positive about the service provided. One person told us, "I am more than happy, we have a brilliant relationship with all the [staff]." People who used the service were protected from bullying, harassment, avoidable harm and abuse by staff that were trained to recognise abusive situations and knew how to report any incidents they witnessed or suspected. People were protected by staff that had been safely recruited.

Read the rest of CQC's summary

Risks were assessed, and steps have been put in place to safeguard people from abuse. Risks to individual people had been identified and action had been taken to protect people from harm. Staffing levels were sufficient to keep people safe.

People received effective care from staff that had the knowledge and skills they needed to carry out their roles. People were supported with their medicines in a way that ensured that people received them safely. People were supported to eat and drink enough to maintain a balanced diet. People were also supported to maintain good health and access healthcare services.

We saw examples of positive and caring interaction between the staff and people using the service. We saw that there was a positive caring attitude shown to people who used the service. People were able to express their views, staff listened to what they said and took action to ensure their decisions were acted on. Staff protected people's privacy and dignity.

People received care that was personalised and responsive to their needs. Care plans were person centred. Staff continually identified and reviewed people's changing needs to better support good physical and mental health.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were consulted over their care needs and were actively encouraged to make their own decisions.

The service was well led by a knowledgeable manager who strove to improve the quality of the service people received. People using the service told us that the manager was open, supportive and had good management skills. The manager monitored the quality of service the organisation offered people.

Rating at last inspection: Because this is a new service that has not been inspected, this service has not been rated.

This service was registered with us on 1 June 2018 and this is the first inspection.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Cresencia Makanga
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 26 October 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10664982 (opens Companies House)

Getting help from Southend-on-Sea City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does CC Health Care Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for CC Health Care Limited.
When was CC Health Care Limited last inspected?
The Care Quality Commission's latest rating for CC Health Care Limited was published on 26 October 2019.
Who runs CC Health Care Limited?
CC Health Care Limited is run by CC Health Care Limited.
What is CC Health Care Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 October 2019.

Contact

Phone
07898 653323
Address
Unit 7-7A Prittlewell House, East Street, Southend-on-sea, SS2 6LH Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Advance Essex and East London No overall rating, 0.2 miles away
  2. G
  3. G
    Rosebuds Supported Living Limited Good, 0.2 miles away
  4. –
    Health Tech Services Group Essex Not yet rated, 0.2 miles away
  5. G
    Trends Healthcare Southend Good, 0.3 miles away

See all home care services in Southend-on-Sea

See all home care services in Prittlewell