Elite Care North West Limited
- Home care
- Dementia care
- Registered since 2018
- Hindley, Wigan, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 31
rated home care services in Wigan are rated Good, like this one.
Elite Care North West Limited: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Entracare Limited Not yet rated, 0.1 miles away
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 1.4 miles away
- – Proper Care 4 U LTD Not yet rated, 1.6 miles away
- G Tania Brown Limited Good, 2.1 miles away
- G Wigan Link Good, 2.1 miles away
About the service
From the Care Quality Commission's inspection report published 16 June 2023. Quoted under the Open Government Licence.
Elite Care Wigan is a domiciliary care agency. It provides personal care to people living in their own houses and flats. It provides a service to older people and younger adults with various needs. At the time of this inspection 231 people were using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Recruitment checks were robust to ensure staff were suitable to work with vulnerable adults. Staff had the necessary safety checks in place before starting work and completed a full induction. Staff had received training in how to safeguard people. People were protected from the risks of abuse and staff were trusted to keep them safe.
Read the rest of CQC's summary
Staff were trained to administer medicines. Staff had to undertake training before they could administer medicines and received competency checks to ensure they administered medicines safely.
Staff received training in infection prevention and control and told us personal protective equipment [PPE] was readily available to them.
People's care needs were risk assessed and care plans provided staff with the information they needed to manage the identified risk. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Person-centred care was promoted. The registered managers and staff demonstrated a commitment to people, and they displayed person-centred values.
People and their relatives' views had been sought through regular contact, surveys and quality monitoring. Staff views were sought through regular meetings, supervisions and surveys.
Governance systems were in place to monitor the standard of care people received. The registered managers worked effectively in partnership with other health and social care organisations and commissioners.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kathryn Naughton
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 16 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Elite Care North West Limited
- Ownership type
- Organisation
- Companies House number
- 11106967 (opens Companies House)
Getting help from Wigan Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wigan Council
- Ask for a care needs assessment
- Phone: 01942 828777, Monday to Friday 8.45am to 5pm. Urgent enquiries outside these hours (24 hours a day): same number
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Elite Care North West Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Elite Care North West Limited.
- When was Elite Care North West Limited last inspected?
- The Care Quality Commission's latest rating for Elite Care North West Limited was published on 16 June 2023.
- Who runs Elite Care North West Limited?
- Elite Care North West Limited is run by Elite Care North West Limited.
- What is Elite Care North West Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 June 2023.
Contact
- Phone
- 01942 616888
- Address
- 10 Cross Street, Hindley, Wigan, WN2 3AT Map (opens Google Maps)
Compare nearby
- – Entracare Limited Not yet rated, 0.1 miles away
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 1.4 miles away
- – Proper Care 4 U LTD Not yet rated, 1.6 miles away
- G Tania Brown Limited Good, 2.1 miles away
- G Wigan Link Good, 2.1 miles away