Treal Care UK Limited
Home care, Havering
Good
Rated on
Rating from the Care Quality Commission.
Treal Care UK Limited: inspection record
Rated Good in December 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2019. Rated Good in 2019, 2022 and December 2024.
It has been rated Good at every inspection since 2019. The latest rating was published 22 months ago.
How it compares locally
- One of 59 Good home care services in Havering, out of 66 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 24 December 2024 (assessment visit 1 November 2024). Quoted under the Open Government Licence.
We received concerns in relation to staffing about the service. As a result, we undertook a responsive inspection to review the key questions of safe and well-led only.
Treal Care UK Limited provides care and support to people living in their own home. Not everyone using Treal Care UK Limited received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. At the time of this inspection, there were 37 people using the service. This assessment was carried with a site visit to the office location.
Read the full summary
Assessment activity started on 4 November 2024 and ended on 26 November 2024. We looked at 6 quality statements as part of this assessment. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection. The site visit was carried out on 6 November 2024. We gathered further information remotely from the service such as staff call logs and policies. We also spoke to people, relatives and staff after the site visit.
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Safe
Good
Safeguarding processes were in place to ensure people received safe care. Staff were trained in key areas to ensure people received safe care. Safe recruitment systems were in place. There were enough staff to support people safely in a timely manner. Medicines were being managed safely. Systems were in place to recruit staff safely. Robust risk assessments were required for people with specific health conditions.
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Well-led
Good
Quality assurance systems were in place to ensure people received safe and personalised support. Quality monitoring systems were in place to ensure feedback can be sought from people and staff to ensure there was a culture of continuous improvement.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 20-22 North Street, Hornchurch, RM11 1QX |
|---|---|
| Neighbourhood | Hornchurch, Havering |
| Phone | 07898 269997 |
| Registered manager | Anca Panainte |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 7 December 2022 (opens the Care Quality Commission website) Latest assessment published 24 December 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Treal care Uk Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11192588 (opens Companies House) |
Nearest alternatives
- G Dignified Homecare Limited Home care, 0.3 miles awayGood
- – Optimal CareTech Solutions Ltd Home care, 0.4 miles awayNot yet rated
- – BLOSSOM HOME CARE HORNCHURCH’ Home care, 0.5 miles awayNot yet rated
- O Caremark (Havering) Home care, 0.5 miles awayOutstanding
- G Havering Care Services Ltd Home care, 0.5 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Treal Care UK Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Treal Care UK Limited.
- When was Treal Care UK Limited last inspected?
- The Care Quality Commission's latest rating for Treal Care UK Limited was published on 24 December 2024.
- Who runs Treal Care UK Limited?
- Treal Care UK Limited is run by Treal care Uk Limited.
- What is Treal Care UK Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 December 2024.