Home Care Preferred
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Home Care Preferred: inspection record
Rated Good in July 2019.
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Ratings published by the Care Quality Commission.
Rated Good in July 2019.
The latest rating was published about 7 years ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
About the service
From the Care Quality Commission's inspection report published 19 July 2019. Quoted under the Open Government Licence.
Home Care Preferred is a domiciliary care agency. It provides personal care services to adults who live in their own home. At the time of the inspection 12 people were receiving support with personal care from the agency.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they felt safe. People were protected from the risk of harm including potential abuse. Staff were knowledgeable about potential risks to people and were able to tell us how these could be minimised.
People were supported by sufficient numbers of staff who had been recruited safely. Staff had effective training and the provider ensured the staff team had the skills required to support people effectively.
Read the full summary
People's needs and preferences were assessed before they received support from the service and these were reviewed regularly. Care plans gave guidance to staff about what people could do for themselves and how best to provide support.
People and relatives were supported to express their views and preferences and were treated with dignity and respect. People knew how to raise a complaint.
People were supported to eat and drink enough to meet their individual needs and preferences. Staff worked with other health care providers to ensure people's health needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Quality monitoring systems were in place, and the provider completed various audits to assist them in monitoring and helping them to identify how to improve people's experiences.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 3c Galley House, Moon Lane, Barnet, EN5 5YL |
|---|---|
| Neighbourhood | Chipping Barnet, Barnet |
| Phone | 020 3950 3273 |
| Website | www.homecarepreferred.com/barnet |
| Registered manager | Shir-Li Lim |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 19 July 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Golden Hand Support Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11075925 (opens Companies House) |
Nearest alternatives
- – Vigour Care & Recruitment Ltd Home care, less than 0.1 miles awayNot yet rated
- G HF Trust London Barnet Home care, 0.1 miles awayGood
- – GoodOaks Homecare - Barnet and Enfield Home care, 0.2 miles awayNot yet rated
- – Heart Care Services Ltd Home care, 0.2 miles awayNot yet rated
- G Gentle Hands Care Agency Ltd Home care, 0.6 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Home Care Preferred provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Care Preferred.
- When was Home Care Preferred last inspected?
- The Care Quality Commission's latest rating for Home Care Preferred was published on 19 July 2019.
- Who runs Home Care Preferred?
- Home Care Preferred is run by Golden Hand Support Ltd.
- What is Home Care Preferred's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 July 2019.