Haven247 Healthcare Limited
- Home care
- Dementia care
- Registered since 2018
- Stone, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
165 of 212
rated home care services in Kent are rated Good, like this one.
Haven247 Healthcare Limited: inspection record
Rated Good in July 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 30 July 2021. Quoted under the Open Government Licence.
Haven 247 is a domiciliary care agency that provides personal care to people living in their own houses and flats. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is to help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection four people were receiving personal care.
What inspectors found
People and their relatives told us people were safe and that staff treated them well. The registered manager completed risk assessments for each person using the service about their health and well-being. Staff administered people's medicines safely and protected people from the risk of infection. People were supported by effectively deployed staff and the registered manager monitored visits. The provider carried out comprehensive background checks of staff before they started work. The provider had a system in place to monitor accidents and incidents.
Read the rest of CQC's summary
People's care plans reflected their current needs. People knew how to make a complaint. The registered manager knew what to do if someone required end-of life care.
Systems and processes to assess, monitor and improve the quality and safety of the service were in place. There was a clear management structure in place and staff were aware of the roles of the management team.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Beauty Mupeto
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 30 July 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Haven247 Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 11391859 (opens Companies House)
Haven247 Healthcare Limited runs 2 services, all in the South East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Haven247 Healthcare Limited
- – Haven247 healthcare-Hants Not yet rated. Home care, Hampshire
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Haven247 Healthcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Haven247 Healthcare Limited.
- When was Haven247 Healthcare Limited last inspected?
- The Care Quality Commission's latest rating for Haven247 Healthcare Limited was published on 30 July 2021.
- Who runs Haven247 Healthcare Limited?
- Haven247 Healthcare Limited is run by Haven247 Healthcare Limited. It runs 2 services, all in the South East.
- What is Haven247 Healthcare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 July 2021.
Contact
- Phone
- 07810 597041
- Address
- Unit 37 City Arms House, 125-127 London Road, Stone, Dartford, DA2 6BH Map (opens Google Maps)
Compare nearby
- – RCB Homecare Limited Not yet rated, 0.3 miles away
- – Harlon Healthcare Limited Not yet rated, 0.3 miles away
- – Decimal Healthcare Services - Main Office Not yet rated, 0.4 miles away
- – Havilah Discovery Care Not yet rated, 0.4 miles away
- – Ola Prestige Care Services-Dartford. Not yet rated, 0.4 miles away