Caremark Hinckley Bosworth Blaby & Leicester
- Home care
- Dementia care
- Registered since 2013
- Blaby, Leicestershire, East Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
6 ratings
First rated Good in 2016, most recently Good in October 2025.
12 months
since the latest rating was published.
83%
of rated home care services in Leicestershire are Good or Outstanding (85% across the East Midlands, 88% across England).
Caremark Hinckley Bosworth Blaby & Leicester: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: D & H Community Support Ltd (Good, less than 0.1 miles away) and YourLife (Glen Parva) (Good, 0.9 miles away).
Nearest home care services:
- G D & H Community Support Ltd Good, less than 0.1 miles away
- – Ubertas Care Homes Limited Not yet rated, 0.5 miles away
- – Petrichor Healthcare Provisions Ltd. Not yet rated, 0.9 miles away
- G YourLife (Glen Parva) Good, 0.9 miles away
- – CC &C Health Care Limited Not yet rated, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 20 October 2025 (assessment visit 10 July 2025). Quoted under the Open Government Licence.
Date of assessment 1 August to 13 August 2025. Caremark Hinckley Bosworth Blaby Leicester is a home care provider that provides support to people of all ages living dementia, learning disabilities, physical disabilities and mental health conditions. At the time of this assessment there were 77 people using the service, 51 of whom received regulated care. This assessment was completed in part due to information of concern we had obtained in relation to the provision of care staff. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The provider mostly had a good learning culture based on openness and honesty, but some issues went unidentified for prolonged periods. People were protected and kept safe. Staff understood and managed risks. People received required care, however, scheduled care visits did not always meet people’s preferences and staff were not always provided with travel time. Equipment and technology supported the delivery of safe care. Care staff received training to meet people’s care needs. Medicines were mostly managed safely. People were involved in assessments of their needs. People’s nutritional and hydration needs were mostly met. Staff worked with other agencies involved in people’s care for the best outcomes.
People were treated with kindness and respect. Staff protected their privacy and dignity. They treated them as individuals and mostly supported their preferences. Staff responded to people in a timely way. The provider supported staff wellbeing. The provider made sure people were at the centre of their care and treatment. People knew how to raise concerns and give feedback. People mostly received fair and equal care and treatment. People were supported to plan for their future. The provider mostly fostered a positive culture where people felt they could speak up and their voice would be heard. Leaders had the skills, knowledge and experience to lead effectively, though needed to ensure their quality assurance processes identified and acted on shortfalls.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Good. At this assessment the rating has changed to Requires Improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joanne Caney
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 11 August 2023. Latest assessment published 20 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- SVK Care LtdBrand: Caremark
- Ownership type
- Organisation
- Companies House number
- 08164156 (opens Companies House)
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Caremark Hinckley Bosworth Blaby & Leicester provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremark Hinckley Bosworth Blaby & Leicester.
- When was Caremark Hinckley Bosworth Blaby & Leicester last inspected?
- The Care Quality Commission's latest rating for Caremark Hinckley Bosworth Blaby & Leicester was published on 20 October 2025.
- Who runs Caremark Hinckley Bosworth Blaby & Leicester?
- Caremark Hinckley Bosworth Blaby & Leicester is run by SVK Care Ltd.
- What is Caremark Hinckley Bosworth Blaby & Leicester's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0116 429 1100
- Address
- 1st Floor, Tigers House, Tigers Road, Wigston, LE18 4WS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: D & H Community Support Ltd (Good, less than 0.1 miles away) and YourLife (Glen Parva) (Good, 0.9 miles away).
Nearest home care services:
- G D & H Community Support Ltd Good, less than 0.1 miles away
- – Ubertas Care Homes Limited Not yet rated, 0.5 miles away
- – Petrichor Healthcare Provisions Ltd. Not yet rated, 0.9 miles away
- G YourLife (Glen Parva) Good, 0.9 miles away
- – CC &C Health Care Limited Not yet rated, 1 mile away