Gateway Care
Home care, Hackney
Good
Rated on
Rating from the Care Quality Commission.
Gateway Care: inspection record
Rated Good in March 2020.
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Ratings published by the Care Quality Commission.
Rated Good in March 2020.
The latest rating was published about 7 years ago.
How it compares locally
- One of 22 Good home care services in Hackney, out of 25 with a rating.
About the service
From the Care Quality Commission's inspection report published 12 March 2020. Quoted under the Open Government Licence.
Gateway Care is a domiciliary care service registered to provide personal care support to people with a learning disability, autism spectrum disorder, mental health, older people, physical disability, and younger adults. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. Care was provided by the registered manager and at present they did not employ any staff.
What inspectors found
At the time of inspection, the service only supported one person. We spoke with this person however they had limited communication and we spoke with a health and social care professional who also provided support to the person to better understand their experiences of the service.
The provider had identified risks to people who used the service and put in place guidance on how to reduce risks where these were identified.
Read the full summary
Care records were personalised. People's cultural and religious needs were respected when planning and delivering care. Discussions with the registered manager showed they respected people's sexual orientation so that lesbian, gay, bisexual, and transgender people could feel accepted and welcomed in the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
At the time of our inspection the service did not have any people receiving end of life care. The service had an end of life policy in policy. The provider had a complaints procedure in place and had effective quality assurance systems to monitor the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 253 Wick Road, London, E9 5DG |
|---|---|
| Neighbourhood | Hackney town, Hackney |
| Phone | 020 8985 7888 |
| Website | www.gatewayhct.co.uk |
| Registered manager | Omotoyosi Olufisan |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 12 March 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Gateway Recruitment Agency Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10567361 (opens Companies House) |
Nearest alternatives
- G Green Arrow Care Home care, 0.3 miles awayGood
- – Young Crisis Hub Home care, 0.5 miles awayNot yet rated
- – Proritas Health Care Professionals Ltd Home care, 0.6 miles awayNot yet rated
- G Creative Support - Donnybrook Court Home care, 0.7 miles awayGood
- – Advance Rotheley House Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Hackney
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hackney
- Ask for a care needs assessment
- Phone: 020 8356 6262, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 9am to 4pm. Out of hours: 020 8356 2300
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hackney
Checked on the council's website, November 2026.
Common questions
- Does Gateway Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Gateway Care.
- When was Gateway Care last inspected?
- The Care Quality Commission's latest rating for Gateway Care was published on 12 March 2020.
- Who runs Gateway Care?
- Gateway Care is run by Gateway Recruitment Agency Ltd.
- What is Gateway Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 March 2020.