Mellowcare Ltd
- Home care
- Dementia care
- Registered since 2019
- Litchurch, Derby, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
60 of 67
rated home care services in Derby are rated Good, like this one.
Mellowcare Ltd: inspection record
Rated Good in June 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – ORC Care Not yet rated, less than 0.1 miles away
- – Unit 22, Rosehill Business Centre Not yet rated, less than 0.1 miles away
- – VERTA CARE LTD Not yet rated, less than 0.1 miles away
- – Fosse Support Services – Derby Not yet rated, 0.2 miles away
- G Oaklands Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 10 June 2022. Quoted under the Open Government Licence.
Mellowcare Ltd a domiciliary care agency. It provides personal care to people living in their own homes. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, 14 people were receiving a personal care service.
What inspectors found
There were systems in place to monitor the quality and safety of the service, management carried out regular checks.
Read the rest of CQC's summary
Medicines were managed safely. Staff were trained in medication and had their competency assessed.
People were supported by a regular team of care staff and said they received their calls on time. People were confident care staff had received appropriate training to meet their needs; we saw this was in line with current guidelines.
There were enough staff to effectively meet the current packages of care which supported people's needs. People were supported safely and any risk regarding their care was assessed. Staff were aware of how to report any concerns about neglect or abuse and were confident if they raised a concern It would be addressed.
People's care was provided by kind and caring staff and people told us they treated them with respect. People's individual risk assessments and care plans reflected individual needs and were reviewed regularly.
The provider worked in partnership with other agencies to make sure people received the right care and support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff had access to sufficient supplies of Personal Protective Equipment (PPE) and received regular updates from the provider on the management of risks related to COVID-19.
Rating at the last Inspection At the last inspection this service was rated as requires improvement (Published 15 April 2020)
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 10 June 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mellowcare Ltd
- Ownership type
- Organisation
- Companies House number
- 10806568 (opens Companies House)
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Mellowcare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mellowcare Ltd.
- When was Mellowcare Ltd last inspected?
- The Care Quality Commission's latest rating for Mellowcare Ltd was published on 10 June 2022.
- Who runs Mellowcare Ltd?
- Mellowcare Ltd is run by Mellowcare Ltd.
- What is Mellowcare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 June 2022.
Contact
- Phone
- 01332 405988
- Address
- Room 15, Rosehill Business Centre, Normanton Road, Derby, DE23 6RH Map (opens Google Maps)
Compare nearby
- – ORC Care Not yet rated, less than 0.1 miles away
- – Unit 22, Rosehill Business Centre Not yet rated, less than 0.1 miles away
- – VERTA CARE LTD Not yet rated, less than 0.1 miles away
- – Fosse Support Services – Derby Not yet rated, 0.2 miles away
- G Oaklands Good, 0.3 miles away