Divine Care Group Ltd
- Home care
- Dementia care
- Registered since 2018
- Hadleigh, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Divine Care Group Ltd: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Homelium Essex Good, 0.1 miles away
- – Forget Me Not Caring Limited No overall rating, 0.2 miles away
- G Premier Care Good, 0.2 miles away
- O Real People Ltd Outstanding, 0.2 miles away
- G Southways Group Ltd Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 16 November 2019. Quoted under the Open Government Licence.
Divine Care Group Ltd is a domiciliary care agency providing care and support to people in their own homes. At the time of the inspection, personal care was provided to four people.
What inspectors found
People felt safe and trusted staff. Safe recruitment processes were in place and there were enough staff to meet the needs of people. Staff had received training to recognise and report signs of abuse. Risks to people's health and safety were assessed and staff knew how to manage them to help keep people safe. Where required, people were supported with the administration of their prescribed medicines.
Read the rest of CQC's summary
Staff received an induction, training and supervision to enable them to fulfil their roles and responsibilities. Where required, people were supported with their dietary needs and maintaining their health and well- being.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were kind and caring and treated people with dignity and respect. People's independence was promoted and encouraged by staff.
Assessments were undertaken prior to people using the service to ensure their care needs could be met.
The registered manager monitored the delivery of care through staff observations and feedback from people. The service had become operational in July 2019 and, although quality assurance systems were in place, the registered manager was working towards making these more robust to assist them to review service provision and drive improvements.
Relatives considered the service to be well led and would recommend the service to others. They spoke positively about the kind, caring attitude of staff.
Questions to ask the service
- Responsive was rated Requires improvement on 16 November 2019. Ask to see how care plans are kept up to date, how complaints are handled.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Alice Mensah Abeka
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 16 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Divine Care Group Ltd
- Ownership type
- Organisation
- Companies House number
- 11294311 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Divine Care Group Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Divine Care Group Ltd.
- When was Divine Care Group Ltd last inspected?
- The Care Quality Commission's latest rating for Divine Care Group Ltd was published on 16 November 2019.
- Who runs Divine Care Group Ltd?
- Divine Care Group Ltd is run by Divine Care Group Ltd.
- What is Divine Care Group Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 November 2019.
Contact
- Phone
- 07572 465261
- Address
- 85 High Street, Hadleigh, Benfleet, SS7 2PA Map (opens Google Maps)
Compare nearby
- G Homelium Essex Good, 0.1 miles away
- – Forget Me Not Caring Limited No overall rating, 0.2 miles away
- G Premier Care Good, 0.2 miles away
- O Real People Ltd Outstanding, 0.2 miles away
- G Southways Group Ltd Good, 0.8 miles away