Cambridge Care Company
- Home care
- Dementia care
- Registered since 2019
- Newmarket, Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Cambridge Care Company: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Care Circle Ltd Not yet rated, less than 0.1 miles away
- G Time2Care (BSE) Ltd Good, 0.3 miles away
- O Active Care In The Home – ACM Outstanding, 0.4 miles away
- – Lav Care Services- East of Anglia No overall rating, 0.4 miles away
- – Reliance Care Services Newmarket Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 17 March 2020. Quoted under the Open Government Licence.
Cambridge Care Company is a domiciliary care service providing personal care to people living in their own homes. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection, the service was providing personal care to 48 people.
What inspectors found
People and relatives were satisfied with the care provided by Cambridge Care Company which they described as good, reliable and met their individual needs. They described being involved in making decisions about their care and told us they felt comfortable in the company of the staff who knew them well and were kind, compassionate and friendly. Most people said they would recommend the service, and several had done so.
Read the rest of CQC's summary
Where people required support with their dietary needs, health and with their medicines, this was done safely. Infection control processes protected people from the risks of cross infection.
There were enough staff safely recruited, well trained and supported appropriately to cover the planned visits to people. Staff understood how to protect and safeguard people. Risks to people were assessed and mitigated, which reduced the risk of harm.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Systems to monitor the quality and safety of service were in place. People were asked for their views and their feedback valued and used to improve the service and make any necessary changes.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Penny Stapleton
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 17 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Cambridge Care Company Limited
- Ownership type
- Organisation
- Companies House number
- 06773440 (opens Companies House)
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Cambridge Care Company provide nursing care?
- The Care Quality Commission's register does not list nursing care for Cambridge Care Company.
- When was Cambridge Care Company last inspected?
- The Care Quality Commission's latest rating for Cambridge Care Company was published on 17 March 2020.
- Who runs Cambridge Care Company?
- Cambridge Care Company is run by Cambridge Care Company Limited.
- What is Cambridge Care Company's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 March 2020.
Contact
- Phone
- 01638 561100
- Address
- 4 Kings Court, Willie Snaith Road, Newmarket, CB8 7SG Map (opens Google Maps)
Compare nearby
- – Care Circle Ltd Not yet rated, less than 0.1 miles away
- G Time2Care (BSE) Ltd Good, 0.3 miles away
- O Active Care In The Home – ACM Outstanding, 0.4 miles away
- – Lav Care Services- East of Anglia No overall rating, 0.4 miles away
- – Reliance Care Services Newmarket Not yet rated, 0.4 miles away