North West Care Cooperative - Chester
- Home care
- Registered since 2019
- Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
North West Care Cooperative - Chester: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Northwich Good, 0.8 miles away
- – London Paramount Care Community Services Not yet rated, 0.8 miles away
- G SimplyHelpingSeniors Limited Good, 1.1 miles away
- G Your Life (Northwich) Good, 1.2 miles away
- G We Support Head Office Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 10 May 2022. Quoted under the Open Government Licence.
North West Care Cooperative - Chester is a domiciliary care service which provides care and support for its 'members'. 'Members' are people who receive direct payments or personal health budgets; either for their own care or for the care of dependants. People using the service received care and support from personal assistants. The service was providing support to 16 people at the time of the inspection.
Read the rest of CQC's summary
Not everyone received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do; we also consider any wider social care provided.
What inspectors found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Read the rest of CQC's summary
Right Support People were supported to have maximum choice and control of their lives and personal assistants supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had a choice in who supported them; and when their support would be provided. Personal assistants knew people well and trusting relationships had been formed.
Personal assistants supported people to take part in employment and education opportunities and to pursue their leisure interests in their local area.
Right Care People received kind and compassionate care. Personal assistants protected and respected people's privacy and dignity; understanding and responding to their individual needs.
Right culture People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the registered manager and personal assistants employed. People received good quality care and support and because appropriately trained personal assistants could meet their needs and wishes.
People receiving support, and those important to them, were involved in planning their care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Faye Mc Hugh
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11676038 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does North West Care Cooperative - Chester provide nursing care?
- The Care Quality Commission's register does not list nursing care for North West Care Cooperative - Chester.
- When was North West Care Cooperative - Chester last inspected?
- The Care Quality Commission's latest rating for North West Care Cooperative - Chester was published on 10 May 2022.
- Who runs North West Care Cooperative - Chester?
- North West Care Cooperative - Chester is run by North West Care Cooperative Limited.
- What is North West Care Cooperative - Chester's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 May 2022.
Contact
- Phone
- 07802 418203
- Address
- Sension House, Denton Drive, Northwich, CW9 7LU Map (opens Google Maps)
Compare nearby
- G Helping Hands Northwich Good, 0.8 miles away
- – London Paramount Care Community Services Not yet rated, 0.8 miles away
- G SimplyHelpingSeniors Limited Good, 1.1 miles away
- G Your Life (Northwich) Good, 1.2 miles away
- G We Support Head Office Good, 1.2 miles away