Mirage Care Ltd
- Home care
- Dementia care
- Registered since 2019
- Central Luton, Luton, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 36
rated home care services in Luton are rated Good, like this one.
Mirage Care Ltd: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Gentle Hands Care And Services Not yet rated, 0.1 miles away
- RI Distinct Care and Support Requires improvement, 0.2 miles away
- G Abigail Court (Domicillary Care) Good, 0.4 miles away
- – Advance Bedfordshire and Berkshire Not yet rated, 0.4 miles away
- – Innova Healthcare UK Ltd Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 26 May 2021. Quoted under the Open Government Licence.
Mirage Care is a domiciliary care agency providing personal care to three people at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they were very happy with the care they received. They spoke of staff who they said were kind, compassionate and caring and treated them with dignity and respect. One person told us, "I wish [the staff] every success for the future. I hope they will continue to be my carers as they are just an over and beyond agency."
Read the rest of CQC's summary
People were supported by staff who had received training on how to ensure they were safe. Staff were knowledgeable about people's care needs and preferences and had their practice checked by the registered manager. People had plans in place to reduce the risk of harm and these were regularly monitored.
People's medicines were well managed, and people were supported to order and administer their medicines where required.
People told us staff were on time and they had never experienced a missed care visit.
Staff followed COVID-19 measures to reduce the risks of spreading infections. People told us they felt safe and reassured that staff always wore gloves and aprons.
People were given choices and their consent sought for care. They were supported to be in control of all care decisions and reviews of care delivery. Staff also supported people to access various health professionals where required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
All aspects of people's care and feedback was regularly reviewed by the registered manager to identify any changes and areas for improvement. The registered manager ensured any issues were acted upon.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sheereen Khan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 26 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mirage Care Limited
- Ownership type
- Organisation
- Companies House number
- 11366508 (opens Companies House)
Getting help from Luton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Luton Borough Council
- Ask for a care needs assessment
- Phone: 01582 547659 or 01582 547660
- Support for carers
- Paying for care: Luton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Mirage Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mirage Care Ltd.
- When was Mirage Care Ltd last inspected?
- The Care Quality Commission's latest rating for Mirage Care Ltd was published on 26 May 2021.
- Who runs Mirage Care Ltd?
- Mirage Care Ltd is run by Mirage Care Limited.
- What is Mirage Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 26 May 2021.
Contact
- Phone
- 01582 733565
- Address
- 10 Argyll Avenue, Luton, LU3 1EG Map (opens Google Maps)
Compare nearby
- – Gentle Hands Care And Services Not yet rated, 0.1 miles away
- RI Distinct Care and Support Requires improvement, 0.2 miles away
- G Abigail Court (Domicillary Care) Good, 0.4 miles away
- – Advance Bedfordshire and Berkshire Not yet rated, 0.4 miles away
- – Innova Healthcare UK Ltd Not yet rated, 0.5 miles away