Empowering U (East Midlands)
- Home care
- Dementia care
- Registered since 2019
- Litchurch, Derby, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
60 of 67
rated home care services in Derby are rated Good, like this one.
Empowering U (East Midlands): inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – EUCM Ltd Not yet rated, less than 0.1 miles away
- – Protend Healthcare Limited Not yet rated, 0.1 miles away
- G Lily Of The Valley Care Good, 0.1 miles away
- – Prestige Health and Social Care Limited Not yet rated, 0.3 miles away
- RI Access Care Solutions Requires improvement, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 2 December 2022. Quoted under the Open Government Licence.
Empowering U is a domiciliary care service. It provides care to children and adults with health conditions, living in their own homes. CQC regulates the personal care and support. There were 21 people who received personal care at the time of the inspection. Of these 14 were adults and 7 were children.
What inspectors found
People's representatives confirmed their loved ones were supported to have maximum choice and control of their lives and told us staff supported them in the least restrictive way possible and in their best interests. However, the written information in place didn't include an assessment of people's capacity where this was needed. Following receipt of the draft report, the registered manager sent us a capacity assessment that they told us was in place at the time of the inspection. However, this capacity assessment was not decision specific.
Read the rest of CQC's summary
People were supported by staff who understood how to protect them from abuse and knew the procedure to follow to report concerns. People's family members spoke highly of the staff and management team and confirmed staff were caring and friendly. Systems and processes were in place to support people's safety. People's needs, including their safety in relation to care were assessed and monitored.
Where people were supported with their medicines these were managed safely. Medicines were administered by staff that had received training and had their competency to administer medicines assessed. When needed people were supported to access health care professionals.
People received support from staff that had undergone recruitment checks to ensure they were suitable for to support them. Staff worked within the providers policy and procedure for infection prevention and control and followed current government guidance related to COVID-19.
Quality monitoring was undertaken and kept under review by the provider to drive improvement. The views of people and their relatives were sought including involvement in decisions relating to their care.
Questions to ask the service
- Effective was rated Requires improvement on 2 December 2022. Ask about staff training and how health appointments are arranged.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Kaye Burton
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Empowering U Healthcare LimitedBrand: Caram
- Ownership type
- Organisation
- Companies House number
- 04600443 (opens Companies House)
Empowering U Healthcare Limited runs 3 services in England, 1 of them in the East Midlands. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Empowering U Healthcare Limited
- RI Charnwood Requires improvement. Care home, Wolverhampton, West Midlands
- – Empowering U Healthcare (North) Not yet rated. Home care, Bury, North West
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Empowering U (East Midlands) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Empowering U (East Midlands).
- When was Empowering U (East Midlands) last inspected?
- The Care Quality Commission's latest rating for Empowering U (East Midlands) was published on 2 December 2022.
- Who runs Empowering U (East Midlands)?
- Empowering U (East Midlands) is run by Empowering U Healthcare Limited. It runs 3 services in England, 1 of them in the East Midlands.
- What is Empowering U (East Midlands)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 December 2022.
Contact
- Phone
- 01332 985600
- Address
- 10 Mallard Way, Pride Park, Derby, DE24 8GX Map (opens Google Maps)
Compare nearby
- – EUCM Ltd Not yet rated, less than 0.1 miles away
- – Protend Healthcare Limited Not yet rated, 0.1 miles away
- G Lily Of The Valley Care Good, 0.1 miles away
- – Prestige Health and Social Care Limited Not yet rated, 0.3 miles away
- RI Access Care Solutions Requires improvement, 0.3 miles away