Northamptonshire

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection there were ten people receiving care regulated by CQC.

There were risk assessments in place to assess people's needs and environmental safety checks were in place to ensure people and staff were safe from harm.

Staffing levels were adequate and safe recruitment procedures were followed to ensure suitable staff were employed. People and their relatives told us they felt staff were well trained.

People were supported to take their medicines and were provided with their ongoing nutritional requirements. People's ongoing healthcare needs were monitored and reported on to ensure their main carers were aware of any changes.

The service was well led. People and their relatives had the opportunity to give feedback and make suggestions to improve the service. Staff felt well supported by the management team. Relatives told us the registered manager was open and receptive to comments.