Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency
- Home care
- Registered since 2019
- Canklow, Rotherham, Yorkshire and the Humber
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2021.
11 months
since the latest rating was published.
86%
of rated home care services in Rotherham are Good or Outstanding (90% across Yorkshire and the Humber, 88% across England).
Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rotherham Crossroads - Caring for Carers t/a Crossroads Care Rotherham (Outstanding, 0.2 miles away) and Bluebird Care (Rotherham) (Good, 0.3 miles away).
Nearest home care services:
- O Rotherham Crossroads - Caring for Carers t/a Crossroads Care Rotherham Outstanding, 0.2 miles away
- G Bluebird Care (Rotherham) Good, 0.3 miles away
- – Green Oaks Care Not yet rated, 0.3 miles away
- – South Yorkshire Care Not yet rated, 0.3 miles away
- – RMBC – Supported Living Not yet rated, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 November 2025 (assessment visit 5 September 2025). Quoted under the Open Government Licence.
Date of assessment 08 September 2025 to 25 September 2025.
Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency provides both a supported living and home care service. This report relates to the assessment of the Home Care service.The service provides care and support to people within their own homes, including people with learning disabilities or autism. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessment and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Not everyone who used the home care service received personal care. CQC only inspects where people receive personal care. At the time of the assessment, 1 person was in receipt of personal care. This is help with tasks related to personal hygiene and eating.At the last inspection, we rated this service as ‘Good’. Following this assessment, the rating remains ‘Good’.
During our inspection, we found the person was receiving effective care and support from well-trained staff members who were aware of the person’s needs. We found risks to this person had been accurately assessed and this information guided staff on how to provide person centred and safe care.Relatives told us staff were caring, knowledgeable and had built positive and trusting relationships with the person and their family. Staff were responsive in responding to the person’s needs and highlighted concerns in a timely and safe manner.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Paul Smith
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 1 October 2021. Latest assessment published 3 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Royal Mencap SocietyBrand: Royal Mencap Society
- Ownership type
- Organisation
- Companies House number
- 00550457 (opens Companies House)
- Charity number
- 222377
Royal Mencap Society runs 61 services in England, 6 of them in Yorkshire and the Humber. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Royal Mencap Society
- O East Fields Outstanding. Care home, Derbyshire, East Midlands
- O Mencap - Portland Services Outstanding. Home care, Nottingham, East Midlands
- O Royal Mencap Society - Lincolnshire Domiciliary Care Agency Outstanding. Home care, Lincolnshire, East Midlands
- G 92 North Street Good. Care home, Staffordshire, West Midlands
Getting help from Rotherham Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Rotherham Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01709 822330
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency provide nursing care?
- The Care Quality Commission's register does not list nursing care for Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency.
- When was Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency last inspected?
- The Care Quality Commission's latest rating for Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency was published on 3 November 2025.
- Who runs Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency?
- Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency is run by Royal Mencap Society. It runs 61 services in England, 6 of them in Yorkshire and the Humber.
- What is Royal Mencap Society - Rotherham and Sheffield Domiciliary Care Agency's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01709 388440
- Address
- Units 1 & 2 Fullerton Court, Fullerton Road, Rotherham, S60 1DH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rotherham Crossroads - Caring for Carers t/a Crossroads Care Rotherham (Outstanding, 0.2 miles away) and Bluebird Care (Rotherham) (Good, 0.3 miles away).
Nearest home care services:
- O Rotherham Crossroads - Caring for Carers t/a Crossroads Care Rotherham Outstanding, 0.2 miles away
- G Bluebird Care (Rotherham) Good, 0.3 miles away
- – Green Oaks Care Not yet rated, 0.3 miles away
- – South Yorkshire Care Not yet rated, 0.3 miles away
- – RMBC – Supported Living Not yet rated, 0.4 miles away